William Magee Email & Phone Number

Houston, Texas Area

• Managed and supervised the operation of five tax offices which included, cash management, making work schedules and insuring the schedule complies to budgeted hours with no overtime.• Trained tax preparers in new products being offered, changes in tax laws, ethics, and insured standards of each operation met those established by the company.• Insured each tax preparer knew the daily returns from last year, target for the current year, and stores percent of achieving goals year to date.• Provided a model for employees to track business activity, a filing system to streamline retrieval of files, a quick review system of clients on hold and when to follow-up, implemented a cash management record keeping process.• Ensured assigned locations met company standards in physical appearance, had all technical requirement operating, and were properly staffed. • Provided customer counseling for past, present, and future tax situations.• Conducted on going training for the 12 tax preparers under my supervision• Achieve the highest ranking of combine operational criteria for the five stores versus seven other multi store groups with greatest income increase, highest return count, lead the district with highest customer return rate. • Due to shortage of tax preparers during and after peak filled as a tax preparer in stores where needed. Personally completed 100 plus tax returns in the 2015 tax season and 73 returns in the 2016 tax season in addition to other duties.

Houston, Texas

• Coordinated with business function leaders for roles and responsibilities in Crisis Response Team• Designed system for business process development and training in North America• Created a portal for access to all business processes globally• Executed and tracked business process implementation and training

Houston, Texas

• Responsible for product profitability by grade and customer • Executed plans to reduce product cost and excess inventory• Developed and implemented a global product portfolio rationalization process• Identified products/customers where price changes which would result in profit improvements.• Integrated global product lines by grade to improve profitability • Lead a cross functional team to develop and implement a “Five Stage/Gate” product commercialization process.• Managed availability of commercial and developmental products

Master Of Business Administration (Mba), Marketing, Finance, Accounting

Bachelor Of Science

Activities and Societies: Sr. Class President, Honor Society Member, Science Club, Phi Delta Theta Major in chemistry and minored.