William Miller

William Miller Email and Phone Number

Director of Technical Operations at Communications Technologies Management dba CTM @ Estech Systems, Inc. (ESI)
plano, texas, united states
William Miller's Location
Eastlake, Ohio, United States, United States
About William Miller

Level II Tech support Engineer with great interpersonal skills, know how to set priorities and work on multiple task at the same time. Work with resellers and direct customers until issues are solved. Able to solve complex problems in a strategic, simple and timely manner. SIP, Cloud PBX on Net Sapiens systems, Voip, ESI’s PBX systems Technical Support Technician, Project Coordinator overseeing up to 15 installation teams nationwide • Sip Trunking programming• Cloud PBX• Router/Switch installation• ESI PBX Programming• Troubleshooting complex issues• Documentation Writer• Detail Oriented• Team Oriented• Good Listener

William Miller's Current Company Details
Estech Systems, Inc. (ESI)

Estech Systems, Inc. (Esi)

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Director of Technical Operations at Communications Technologies Management dba CTM
plano, texas, united states
Website:
esi-estech.com
Employees:
121
William Miller Work Experience Details
  • Communications Technologies Management  Dba Ctm
    Director Of Technical Operations
    Communications Technologies Management Dba Ctm Nov 2015 - Present
    Eastlake Ohio
    In charge of all Tech support and Sales Engineer.
  • Estech Systems, Inc. (Esi)
    Estech Systems Level 2 Tech Support/Sip Hosted And Trunking
    Estech Systems, Inc. (Esi) Jul 2008 - Present
    Level 2 Tech support,Receive and analyze information submitted by the Technical Support for the identification, validation and resolution of customer reported issues. Provide support to L1 Technical Support Staff, Direct interaction with Product Engineering and Network operations stalff. Answer and support Resellers with programming issues, replace systems or components if needed, deal with setting up SIP trunking, PRI, IP Telephony, Unified Communications.
  • Field Telecomms, Inc
    Project Coordinator
    Field Telecomms, Inc Jun 2002 - Jun 2007
    Plano Tx
    Was in charge of up to 15 Field Teams consisting of from 2 to 10 people throughout the country at various job sites performing installation of Various Cell phone equipment for AT&T, Nokia, Alcatel-Lucent, T-Mobile. I ensured out people had all the supplies, they needed to complete the job, ranged their transportation. Also coordinated and worked with the Project Managers and engineers with all the companies we worked with.
  • Candlewood Suites Headquarters
    Network Tech Support
    Candlewood Suites Headquarters May 1998 - Aug 2000
    Wichita, Kansas Area
    Worked at this company before it was sold. Desktop tech support at their Headquarters and traveled the country installing Network systems in each of the new hotels.

William Miller Skills

Telephony Telecommunications Unified Communications Voip Switches Sip Networking Troubleshooting Technical Support Sip Trunking Wireless Lan Wan T1 Computer Network Operations Ip Software Installation Dsl Call Centers Managed Services Ethernet Mpls Cabling Ivr Tcp/ip Project Management Cisco Technologies Wan Routers Cdma System Deployment Ss7 Mobile Devices Network Design Video Conferencing Pri Frame Relay Optical Fiber Atm Networks Network Engineering Call Center

William Miller Education Details

Frequently Asked Questions about William Miller

What company does William Miller work for?

William Miller works for Estech Systems, Inc. (Esi)

What is William Miller's role at the current company?

William Miller's current role is Director of Technical Operations at Communications Technologies Management dba CTM.

What schools did William Miller attend?

William Miller attended Collin County Community College, Wichita State University, Wichita Area Technical College.

What are some of William Miller's interests?

William Miller has interest in Human Rights, Children, Politics, Disaster And Humanitarian Relief.

What skills is William Miller known for?

William Miller has skills like Telephony, Telecommunications, Unified Communications, Voip, Switches, Sip, Networking, Troubleshooting, Technical Support, Sip Trunking, Wireless, Lan Wan.

Who are William Miller's colleagues?

William Miller's colleagues are Jay W., Jared Mock, Jeff Parker, Sarah Baker, Criss Lucas, Jessica Hiltibidal, Heather Brown.

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