My main primary responsibilities working at HPS are:•Establishing and maintaining current best practices for program management in development, initiation, planning, execution and control and closing of projects •Lead in the identification and selection of new product development projects to be pursued.• Ensure the overall performance of all projects with timely and appropriate preventative and corrective actions are taken as needed.• Ensure that customer service and support requirements are included in all Project Master Plans.• Ensure that the financial and human resource requirements necessary to complete all projects are identified and clearly communicated to the Executive Team.• Collaborate with Marketing & Sales and Development to ensure that customer requirements are clearly defined and addressed accurately and sufficiently by a corresponding set of functional requirements.• Resolve project resource conflicts if required.• Develop Product Business Plans with the Support the Director of Marketing & Sales and other functional Directors as required.• Present to the Executive Team on project status as required. Establish and maintain a uniform, yet flexible, set of ground-rules for these periodic presentations.• Understand and clearly communicate corporate goals and objectives within each Project Plan.• Construct and maintain personnel development plans and training for Project Managers and Administrators.• Prepare annual staffing and budget plans with quarterly updates.• Provide guidance for each Project Manager and Administrator.• Organizational Development to ensure continuous improvement and aligning organizational process for future success

Serves as Director of Operations for the AFJWICS Western CONUS Enterprise Service Center. Provides operational authority and responsibility for oversight of enterprise operations activity, planning, implementation and day to day core services support. Manages operations, installation, configuration, and maintains the hardware, software, and maintenance contracts associated with operation of the AF JWICS network's WC region. Serves as the Enterprise Services Lead managing a 24/7 Operations center responsible for problem resolution accross the entire Enterprise. Manages all Subject Matter Expert (SME) positions of enterprise services provided (SAN, Disaster Recovery, Backups, Patching, Antivirus/HBSS, MS Exchange, etc.) . Also serves as the WC-ESC Configuration/Change Management Control Officer and approval authority.

Plans and conducts complex engineering assignments requiring a high degree of technical competence. Plans, organizes, and conducts the testing and diagnostic programs, design of test fixtures and equipment, completion of specifications and procedure for new products on various platforms (using physical platforms to include HP Server/Blade, SAN and virtual platforms to include ESX server/VMware VSphere on Windows Server 2003/2008 32/64 bit operating systems). Perform Host Based Security Systems (HBSS) deployment, monitoring and support to include Host-base Intrusion Prevision System (HIPS), Enterprise Policy Orchestrator (ePO), SQL server 2005/2008, Super Agent Distributed Repository (SADR), Virus Scan Enterprise (VSE), Asset Publishing Service (APS), ArcSight, Rouge Sensor Detection (RSD) and Data Loss Protection (DLP/DCM) components. Perform Network Access Control (NAC) policy development and management, vulnerability scanning and reporting, vulnerability remediation, customer assistance and log management services. Diagnose and resolve problems associated with IA Vulnerability Management (IAVM), HBSS, McAfee Antivirus, NAC and device patch management. Assist with developing, monitoring and enforcing IA policies (to include STIG and FRAGO 13 requirements) and procedures across the Army-wide Land War Net.

Extensive knowledge and expertise in the overall security, network, and system administration of four separate classified networks (NIPRNET, SIPRNET, JWICS, NSANET), to include the planning, design installation, preventative maintenance, management, coordination, and documentation of all hardware and Windows based software resources. Spearheaded 19 projects consisting of over 22500 users effected and $1.5B in assets managed. Managed/designed/implemented the creation of the 26th Network Warfare Wing, and the 26th Network Operations Group, to include network, security and infrastructure aspects. Assisted in the collapse of 13 area domains into the first and primary regional domain (Southwest Enterprise Service Center) of six regional service centers throughout the Air Force JWICS Network. Assisted in the requirements gathering, design and equipment procurement of the JWICS virtualization project. Also, performed duties as the Senior Storage administrator for seven (HP & EMC) SAN's and assisted in the problem resolution of multiple Network Attached Storage's (NAS) and Direct Attached Storage (DAS) across multiple networks. Primary Point of contact for IT related issues for all Air Force Intelligence, Surveillance, & Reconnaissance Agency (AFISR) senior leaders (General Officers, Senior Executive Service, and Colonel/GS-15 level executives. Responsible for troubleshooting and resolving the Commanding General's JWICS link, along with recommending infrastructure upgrades to improve accessibility. Implemented, managed and maintained laptop loaner program valued at approximately $100K for over 5000 users providing off-site support to customers. Manage operations of four military technicians and two government contractors. Also during this timeframe, worked as a Help Desk shift leader managing as many as 15 military and four contractor personnel at a time on daily operations.