William O'Connor Email and Phone Number

Successfully secured the approval of the Application for Safety Certification and Operating License for the newest train operating company in the UK.Review of T&Cs including diagramming and rostering that identified significant savings.Provision of interim resources to cover COO, Head of Operations, Head of Safety, Environment & Operational Standards, Timetable, Performance & Access Manager and Compliance & Standards Manager (Operations) for a start up passenger operator.Review of depot shunting competence management - London MidlandProject Management - T&RS Depot relocation - Heathrow ExpressTesting & Commissioning - introduction of new rolling stock -GTRReview of operational resource management Professional Head of Operations. Head of Operational Safety GTRHead of Safety for the GTR Thameslink ProgrammeHazid/risk reviewsReview of operations training for passenger train operatorPTI risk assessmentsProvision of train driver trainers Operational lead - introduction of Class 387 trainsProfessional Head of Operations - Head of Operational Safety (Southern Railway)Development of investigation guidance and training - RSSBLead author for PQQ and franchise bidDeveloped RSSB guidance to establish safety assurance arrangementsCoordinated the Operational/Occupational Health & Safety aspects for the Sydney Metro bidDelivered the outline safety strategy, safety plan and integrated safety management system for a design & build and operate and maintain concessionDelivered the strategy to gain Rail Safety Accreditation approval Rail Infrastructure Manager and Rolling Stock OperatorEngaged by BARs to develop the SMS framework, Safety Manual. and Operational Procedures to enable successful application for Safety CertificationSupported the Network Licence application and Track/ Station Access Agreements to run Passenger and Freight services on the mainline networkChairman of the Industry Shared Risk Database Steering Group (RSSB)

RPD Inspire was formed in 2012 to pool the expertise and resources between Rail Business Solutions Limited and RPD Limited to deliver learning consultancy to a wider range of organisations and functions. As well as our internal expertise, we have a pool of associate consultants that are available to furnish our client needs.We are currently involved with the national ERTMS programme, developing and delivering awareness and learning programmes for ERTMS. We are also supporting other organisations by providing trainers and consultancy resources to a range projects and functions including GB Railfreight, Southern Railway, GTR, First Great Western and MTR Crossrail.

Engaged as interim Chief Operating Officer. Assignment completed - Train Operating License obtained . Successful handover to permanent COO.

Engaged to obtain Safety Certification for a new train operator. Application for Safety Certification approved and mobilisation arrangements agreed.

The Railway Friendly Society was originally established in 1903 and has supported thousands of railway employees over the years. The RFS entered into 'Dissolution' with assets of approximately £12m which was successfully completed in September 2017.

Rail Operations Recruitment Ltd (RORL) was a specialist Search and Recruitment agency which was set up to operate predominately within the UK Rail Transport Industry.

Rail Operations Development Limited (RODL)Formed RODL in 2005.

Developed and delivered the overall delivery of the EWS Business Plan within the Southern Region. Key Achievements (examples):Developed and implemented a 2004/5 budget with underlying cost reduction of 4.5% (£2m).Implemented Area Resource Centres and reduced Resource Centres by one - delivering an annual saving of £327k.Identified and developed over twenty various cost control initiatives to deliver a further £700k saving.Devised and implemented a process to ensure that sufficient resources were planned (T18) to deliver the engineering trains for each week/weekend 'ballast programme'.

Accountable for the leadership and delivery of all aspects of Customer Service, Revenue, Costs and Profit. Development and implementation of business plans. Compliance in respect of Strategic Rail Authority, Office of the Rail Regulator, Safety Legislation and Safety Case requirements.Key Achievements (examples) :Total Delay minutes reduced by over 60%. Metro Delay minutes reduced by 50%. In 11 periods the MAA for Punctuality and Reliability improved by 2%. PPM from 85.5% to 90%. Reduced costs by over £1m against 2001 budget including a £500k reduction in station and train cleaning costs.

Professional Head of Operations. Reporting to and deputising for the Director General Manager. Accountable for the strategic management of operational performance, the Track Access Agreement, Franchise Agreement, Service Provision Requirements (PSR), Performance Monitoring and Operational Safety.Key Achievements (examples):Lead Negotiator regarding the year 2000 company wide c2c pay talks, Lead Negotiator for the Franchise Agreement, PSR and additional 'Capacity' monitoring points with the Strategic Rail Authority.Devised and implemented a train service performance improvement action plan which reduced delays and cancellations by a total of 14,000 delay minutes per annum.

Responsible for the implementation of the Human Resource Strategy. Provision of professional Human Resource expertise to Directors and Senior Managers and Lead Manager for Reward, Recognition & Remuneration.Key Achievements (examples):Developed and implemented Industry Terms & Conditions Benchmarking and an action plan for Line managers to comply with emerging legislation, including the 'Working Time Regulations'.Advised on and negotiated for the development and implementation of a modular based training programme for train drivers. Successfully consulted, negotiated, and implemented a Defined Contribution Pension Scheme and the WAGN & LTS Rail pension surplus distribution proposals.

Responsible for meeting the targets specified in the production plan, including day to day management of all LTS Rail production resources including all operating and fleet engineering staff, resources at the Integrated Electronic Control Centre (IECC), train planning and train service perfomance. Dimensions of the job included responsibility for operating costs of £23m

Responsible for company wide restructuring, Change Management programmes and productivity initiatives.

Responsible to deliver the safe, effective, and economic use of train-crew resources. Dimensions of the job included responsibility for 370 staff and a £7,000,000 budget.

A member of the LTS Rail Divisional Executive. Responsible for company wide strategies and advised on Quality, Safety and Environmental issues. Chairman of safety validation panel. Staff reports included Safety Adviser, Chief Safety Auditor, Safety Systems Manager, and 5 site Safety Officers.

Major responsibilities included Safety Management within the Operations function. Production of Operating Standards and training modules. Production of reports, incident investigations and Chairmanship of Formal Inquiries.

Responsible for real time management of train services. Management of the Operations Control centre, 16 signal boxes, 2 train crew depots, 26 stations, 14 mobile supervisors and 18 train crew supervisory posts. 'On Call' responsibilities for major incidents.