William Omler Email & Phone Number

United States

Atlanta, Georgia, United States

Atlanta Metropolitan Area

+ Orchestrated Utility and HOA project coordination within the Dealer Program framework, managing team of 4 across multiple states and 483 projects with 461 seen to completion.+ Spearheaded new department formation which enabled cancellation rate to drop by 17%.+ Guided projects from initiation to delivery by prioritizing needs and delegating assignments.+ Acted as liaison between departments to ensure stakeholders were updated on project developments.+ Developed and implemented Standard Operating Procedures (SOPs), training documents, videos, and templates, outpacing goal by 233%.+ Contributed to onboarding of new staff, providing coaching on task prioritization.+ Advised departmental leaders on issue resolution, delivering tailored solutions.+ Maintained inventory and status records through management of databases and spreadsheets.+ Formulated project plans, coordinating efforts across engineering, design, and shop drawing teams.+ Monitored project progress, identified risks, and implemented corrective actions as needed.+ Tracked project and team member performance, including coding receipts in Concur.+ Analyzed project performance data to identify areas for improvement and implemented strategic plans for improvement.

Atlanta Metropolitan Area

+ Ensured adherence to timelines by managing deadlines and adjusting workflows as needed; kept projects on time and on schedule.+ Supervised multiple projects from initiation to delivery, prioritizing needs and delegating assignments.+ Liaised between departments, facilitating communication and providing regular updates on project developments.+ Created comprehensive job files for each project, maintaining current and accurate data in each file.+ Maintained databases and spreadsheets, ensuring accurate inventory tracking and status updates.+ Monitored project progress, identifying risks and implementing corrective actions as necessary.

Atlanta Metropolitan Area

Atlanta Metropolitan Area

+ Checked bills of lading, outgoing package paperwork, and various documents for accuracy.+ Verified transactions, product orders, and shipping dates, entering information into databases and reports.+ Maintained computer records of material weights, bill amounts, and identified variances.+ Conducted counts and audits of inventories, identifying and resolving discrepancies in records.+ Operated equipment, including forklifts and balers, to facilitate movement of outgoing shipments to loading area.+ Monitored scheduled shipment dates, ensuring timely delivery by expediting as necessary, and communicated variances to customers; typically had less than 5% return rate.

Toledo, Ohio Metropolitan Area

+ Operated forklifts, lift trucks, and hand trucks to facilitate movement of items within warehouse.+ Drafted and managed comprehensive work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.+ Managed relationships with representatives from major shipping companies such as UPS, FedEx, USPS, and DHL.+ Prepared shipping documents and invoices, processed payments, and provided responses to client inquiries.+ After promotion to Shipping Lead, Discover Books never received late shipment.+ Shipping volume topped three semis per night, each with 25 Gaylords (2k-3k books/load).