As a Product Owner in the Hospitality division, I have the opportunity to partner with multiple engineering teams to deliver above-store and in-store software to restaurants. Some of my primary responsibilities include:• Establishing priorities for products through well maintained backlogs of enhancements, defects, and non-functional requirements• Tracking team performance metrics to establish capacity for defect resolution and new feature development• Defining and executing plans for quarterly program increments to fulfill roadmap objectives and ensure product health• Guiding Scrum teams to adopt best practices that lead to self-organization and self-improvement

Product strategy specialist for a municipal court product in the Local Government Division. Responsibilities included conducting business analysis, gathering requirements, writing user stories, backlog management, and release planning. Additionally, I created content for releases, training documentation, and presented at annual user conferences.

Part of Saxon's Government Analytics & Reporting team. Primary responsibilities include managing monthly reporting to the treasury for government loss mitigation programs (such as HAMP) as well as the transfer of HAMP loans for acquisitions and service releases. This role required proficiency in SQL scripting, SQL Server Integration Services (SSIS), and SQL Server Reporting Services (SSRS).

Senior professional in the firm's Analytic & Forensic Technology practice. Assisted clients facing complex litigation, dispute, and regulatory issues. In this role I partnered with accountants and investigators to analyze business data using tools like SQL and VB in time sensitive environments. Engagement experience includes business transaction analytics, fraud detection, and reconciling bank closures during the 2008 financial crisis.

Provided desktop and network support to the south/central Texas region, including headquarters in Houston.