Library Supervisor
Evening shift supervisor for the Norwich University library. provides quality and consistent customer and circulation services, for supervising, monitoring, and training workstudy students, for communicating effectively with faculty, staff, and students .Monitors the library during evening and weekend hours of operation.Oversees customer service and circulation activities at the library services desk.Provides continuous training and supervises students at the library services desk.Relays shift changes and student performance issues to the Circulation Manager.Recommends changes or additions to library policies and procedures if necessary.Provides basic reference (information about the library and its services) and equipment support.Closes and secures building following Closing Procedures and relays any issues to Public Safety and the Circulation Manager.Assesses the performance of direct reports and provides frequent feedback to optimize their performance.Maintains confidentiality of sensitive or private information.Communicates with employees, students, and others in a respectful and clear manner.Serves on University committees, councils, workgroups, or other designated bodies as assigned.Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.Speaks, reads, and writes in English.Communicates by telephone, email, letter, in person, or other means or device.