William Plummer Email & Phone Number

382 Yonge St. Toronto, On

Responsible for overseeing and maintaining the “HomeSense” department in a busy downtown Marshall's storePerformed weekly set-up of store features, displays and store signage according to weekly planSupervised and mentored part-time sales associates within the departmentSet up and maintain visual merchandising of departmant

80-82 Spadina

Received, built and displayed furniture and home décor items in visually appealing locations resulting in an increase in revenue Ensured merchandise was properly ticketed and priced meeting clients expectationsPerformed markdown duties for initial and subsequent markdowns of clearance merchandise as well as proper display of signage for clearance itemsAttended customers in responding to their queries in respect to products and servicesAdvised customers on use and care of merchandise, and provided advice concerning specialized products Balanced daily cash sales, prepared deposits and noted any discrepancies

3111 Danforth Avenue, Scarborough, On

Completed Challenge and Refusal trainingProvided strong cashier and customer service duties in a fast-paced environmentOperated computerized inventory record to verify availability of products to customers

656 Yonge Street, Toronto, On

Followed strict security procedures, accurately complete all store opening and closing dutiesHandled cash and ordered cash, conducted financial balance reporting and outage resolution investigation

1414 Danforth Ave., Toronto, On

Effectively dealt with all customer service interactions, face-to-face service, kinetic interviews, answered inquiries over the phone and conducted marketing, sales and collection activitiesAdministered all types of financial retail services: world-wide wire transfers, foreign currency exchange, cheque cashing, bill payments, money orders, loans and income tax administration

1214 Queen St West, Toronto, On

Ensured all postings of daily room charges on the Maestro system and prepared managerial end of the day paperworkProvided information, assistance, check-in/check-out and room service to guestsManaged daily auditing and financial reporting on timely manner

238 Wellesley St E Toronto, On

Prepared weekly and monthly staff scheduling to ensure sufficient coverage to handle sales volumes without customer service failureLogged daily sales in journal, coupon reconciliation, processed accounts receivable/ payable, processed cash and coin orders as well as preparation of depositsReviewed job applications, hired and trained new cashiersPerformed daily random spot audits on cashiers to oversee proper cash handlingReviewed daily time card entries and submitted weekly payroll to ADP for all employees

Fine/Studio Arts, General

Theatre/Theatre Arts Management