William Fuller Email & Phone Number

Atlanta Metropolitan Area

• Implemented over 500 clients with pay card products including launching programs for over 650 AMC locations. Managed over 50 clients per week.• Led virtual and on-site training for program launches across the country.• Developed internal guides for the implementation process and created training videos for client support.• Consistently recognized as a top performer on the implementation team for accelerated service and program launch times.• Received individual specialized training in Tip Network product at NetSpend company headquarters in Austin, TX.• Served on committees to plan internal activities for employee morale and Community Connect service-based outreach events.

Columbus, Georgia, United States

• Managed the Government security clearance process for 200 team members with the Department of Education. Worked in conjunction with Accenture to ensure compliance with contractual requirements.• Executed enterprise-wide survey on employee engagement, analyzing over 6,000 responses to create 600 slides of key insights, and presented findings to ELT members with recommendations to improve employee satisfaction.• Completed internal audits for compliance with all new hire documentation.• Assessed data from team member exit surveys for quarterly presentation to Senior HR Leadership.• Selected to represent the Administrative Services division as Chairperson for TSYS’ annual United Way fundraiser campaign.

Columbus, Georgia, United States

• Completed global research for India Location Strategy project analyzing how regional factors such as talent accessibility, infrastructure costs, and median market wages would affect cost of business for TSYS.