Implementation Coordinator
Current- Implemented over 500 clients with pay card products including launching programs for over 650 AMC locations. Managed over 50 clients per week.
- Led virtual and on-site training for program launches across the country.
- Developed internal guides for the implementation process and created training videos for client support.
- Consistently recognized as a top performer on the implementation team for accelerated service and program launch times.
- Received individual specialized training in Tip Network product at NetSpend company headquarters in Austin, TX.
- Served on committees to plan internal activities for employee morale and Community Connect service-based outreach events.