William R. Wright Email & Phone Number

Greater Nashville Area, Tn

-Responsible for the maintenance of over 1000 technical devices throughout assigned schools, including laptops, servers, routers and switches-Annually troubleshoot over 200 Windows and Apple software-related issues, including Avigilon, HealthOffice, ImageMate, ActiveInspire, Aruba VPN, LanSchool, Raptor, VBrick and Office 365-Installed Microsoft System Center Configuration Manager server at five schools, which expedited the delivery of a Windows 10 image to hundreds of teacher and student PCs-Worked with a project team to add thousands of information technology devices throughout the school district to its FilePro inventory system, resulting in a more secure and transparent accounting of its devices-Deployed 20 70” ClearTouch interactive panels at Waverly-Belmont Elementary, giving teachers a modern hands-on display tool to use in educating their students. Installed Snowflake MultiTeach software on the panels, which aided students and teachers in the creation of engaging and relevant activities-Set up several student computer labs, including one for the STEM (Science, Technology, Engineering and Math) program at Rose Park Middle that uses a RobotC graphical programming platform for students to develop robotic devices

Marion, In

-Provided helpdesk services and managed hardware and software for 150 PC users -Developed and taught curriculum to coworkers for using Microsoft Office-Applied Visual Basic to construct Excel macros, which automated report-building processes and increased efficiency and productivityJan. 2003 – July 2008: In January 2003, my position at the Chronicle-Tribune was eliminated through no fault of my own. Since I lived in a small town with few jobs, I moved with my family to San Diego, where my wife’s parents lived. There I struggled to find work in the IT field and ended up moving from job to job, taking whatever work was available. It was only after moving to Nashville in 2008 that I was able to regain my footing in the IT field, earning an A+ certification and using that to secure a job with Metro Nashville Public Schools.

Washington D.C. Metro Area

-Operated PC-based Composite Health Care System which was used to input patient data-Managed Naval Research Lab’s medical laboratory, annually serving the medical needs of over 500 military service members -Served part-time as an Emergency Medical Technician providing prompt life-saving medical care and transporting patients to the closest medical facilities

Master'S Degree, Information Technology

Bachelor'S Degree, Journalism

Associate'S Degree, Medical Laboratory Technology