William Reed Email & Phone Number

Barre, Vermont

Preventative maintenance and repair, trouble shooting, adjusting, rebuilding, replacing, installing and maintaining all plant equipment, buildings and grounds.

Barre, Vermont

• Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval
• Ensures all warranty policies and procedures are executed
• Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate
• Responsible for conducting yard checks to ensure proper work scheduling and prioritization
• Customer Management: Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime
• Responsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updates

Lebanon, New Hampshire

• Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval
• Ensures all warranty policies and procedures are executed
• Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate
• Responsible for conducting yard checks to ensure proper work scheduling and prioritization
• Customer Management: Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime
• Responsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updates

Montpelier, Vermont

Saab Certified Master Technician All phases of diagnostics and repairs.

Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician, Certified

Factory Trained and Certified Technician Diagnostic's / Mutli-Temp Fleet Maintenance

Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician, Certified

Factory Trained and Certified Technician Diagnostic's / Fleet Maintenance

Medium/Heavy Vehicle And Truck Technology/Technician, Certified

Factory Trained in DT 466-570 Engine Diagnostic's and Repair

Heating, Air Conditioning, Ventilation And Refrigeration Maintenance Technology/Technician, Certified

EPA 608 Mobile Refrigerant Certified EPA 609 Cab Refrigerant Certified

Medium/Heavy Vehicle And Truck Technology/Technician, Certified

Caterpillar Trained in Diagnostic's and Engine Repair Certified in Preventive Maintenance Certified in Air Brakes Certified in Total Tire.

Automobile/Automotive Mechanics Technology/Technician, Certified

Saab Certified Master Technician

Automobile/Automotive Mechanics Technology/Technician, Certified

ASE Certified, Master Automobile Technician ASE Certified, Advanced Level Specialist ASE Certified, Medium/Heavy Truck Technician ASE.

Automotive Training Program Certified, Smart Engine Analyzer, Scope Patterns, Advanced Smart Engine Analyzer Training, Certified

Automotive diagnostic's / Sun Electronics Analyzer. Hopkinton Massachusetts

High School, Metallurgy 1, 2, Machine / Engine Shop