William Rollins Email & Phone Number

Cleveland, TN, US

Ooltewah / Collegedale Tennessee, United States

Small town customer service with top tier products. Banking the way it used to be, the way it should be.

NW 25th St - Cleveland, TN

Based at NW 25th street branch but helped cover short staffing issues on several occasions. I worked here through the craziness of Covid. Worked all Cleveland locations as well as Dayton, Athens, Sweetwater, Several Chattanooga Locations, and Soddy Daisy. Took a deep dive detailed look into each customer’s financial situation as well as their goals to help.

Athens, Tennessee

Responsible for service, maintenance, and collection of all consumer finance loans in the bank. Real Estate, secured, and unsecured. Loan origination, approvals, and collections. Responsible for collecting in person and on phone for all accounts. Handled all recovery, evaluation, repair, and sale of all repo and foreclosures company wide. Handled all.

East Tennessee

Worked remotely supervising branches physically. Reviewed loans, delinquency, profit, loss, income, product sales, employee collecting, foreclosures, repos, and compliance for every location in person twice a year. Reported this information back to the company president and came up with a plan to increase income, recover losses, reduce delinquency, sell.

Cleveland, Tennessee

Physical Branch manager of Cleveland Tn location. Supervised & trained employees. Loan originations and approvals. Product sales. Phone and field collections, repo, and foreclosures. Loss recovery. Solicitation. Customer service. Bankruptcy and legal. Tracking collecting and reporting potential losses and past due accounts to supervisor for the branch..

Chattanooga, Tennessee

Loan origination and approval. Skip tracing and collecting by phone & in the field. Repossession & foreclosure. Loan & doc review. Collateral inspection. Product sales. Customer service. Employee and branch supervision. Training new employees. Handled all tech support and branch maintenance and repair for all East Tn locations. Bankruptcy and legal. Moved.

Chattanooga, TN - Hamilton Place Mall

Supervised all cashiers. Opened, closed, balanced, stocked, and audited all 8 cash drawers on a daily basis. Handled all deposits, went to the bank, and sent required documents to headquarters. Security and loss prevention inspection of all employees before leaving the building. Helped with scheduling and calling in employees when needed. Stocking and.

Dunlap & Whitwell, TN

Floating Teller at main Dunlap branch as well as both Dunlap satellite branches and Whitwell drive thru and lobby. Balance vaults. Balance and stock ATM’s. Maintained and cleaned company vehicles. Transported work and other needs to and from different branches.

Dunlap, Tennessee

Printed and delivered Tshirts. Helped take orders and measure for sizes. Answered phone and emails. Helped with artwork. Burned & cleaned screens. Cashier.

Dunlap, Tennessee, United States

Transport furniture, chemicals, and equipment from old bank to new bank. Transported all documents scheduled for truncation to RockTen in Chattanooga. Cleaned out & made repairs to old bank once move was complete. Helped install computers, equipment, elevator, and lighting in new location. Helped test equipment and security system. Transported & delivered.

Bachelor Of Business Administration - Bba, Business Management & Information Systems

Activities and Societies: Football

Bachelor Of Business Administration - Bba, Business Management / Information Systems

Activities and Societies: Business Management / Information Systems (Computer programming, maintenance, operation, installation, upgrade.

High School Diploma, Honors, 12

Activities and Societies: Varsity Football, Physics Award, Honors, Beta Club, Fellowship of Christian Athletes, Student TeacherDunlap, TN.