William Rupp Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Dallas-Fort Worth Metroplex

Accountable for working with the firm's app teams to design infra solutions, provision kit, build OS, help with app layering, and run the estate. Intense focus on speed to market, stewardship and appropriate infrastructure utilization, optimizing power and space in our data centers, and running efficient operations that are safe, secure, and compliant.

Dallas-Fort Worth Metroplex

Accountable for managing stability, risk, security, and cost efficacy for 140K assets hosting franchise critical/revenue-bearing applications and leading a diverse global team of 1K+ resources located across 5 continents

Dallas-Fort Worth Metroplex

Global Head of Workspace Systems Management & Email/Compliance Archive for 250K+ end users

Monroe, Louisiana, United States

Head of Robotic Process Automation program for Mortgage Originations and Servicing-Utilized public records data to reduce vendor cost of assignment creation by 50% per unit; resulting in annualized, incremental budget reduction of $10M-$16M (varies with outbound loan transfer volumes)-Developed public records monitoring solution enabling Default & Escrow teams to identify JPMC properties with assessment liens in non-judicial super lien states; ensuring that JPMC maintains priority interest & avoids HOA-related foreclosure. Prior to capability being developed, JPMC had already lost $50M in property in Nevada alone-Delivered OCR-enabled document classification capability resulting in the reallocation of 200+ Manila FTE ($2.2M annually)-Reduced technology portfolio TCO through consolidation of 5 disparate workflow applications-Advanced controls and risk agenda by remediating over 100 breaks and by implementing new vendor assessment processes

Columbus, Ohio Metropolitan Area

Production Assurance - including Problem Management, Change Management, and Incident Management - for Consumer Bank-Team efficiently managed over 600 high priority technology incidents-By retooling the incident management team and making subject matter expertise a mandatory requirement of the team, incident duration was significantly reduced by over 20%-Realigned problem management team to capitalize on pre-existing subject matter expertise. Less than 6 months later, incident recurrence was down by almost 75%-Team processed over 15,000 technology changes with change success of 99.76%-Developed executive reporting that aligned Consumer customer impacts with J.D. Power satisfaction categories to better identify the impact of technology on the customer experience

Columbus, Ohio Metropolitan Area

Director of Operations & Production Assurance for Document Solutions-Developed “Back to Core” strategy that resulted in outsourcing of in-house services that were not cost competitive. Yield was substantial enterprise expense reduction and reduction in labor requirements-Developed “Cut Sheet to Continuous” print strategy that improved print/finish shop productivity by 34%-Developed strategy that consolidated operations from 14 sites to 11 sites-Started Six Sigma program for automated document operations resulting in the certification of 3 black belts and 12 green belts across the organization-Enacted “stop, start, continue “ skip level meetings that resulted in 23% increase in Gallop associate engagement scores-In partnership with industry vendors, implemented variable color print, highlight color, and forms recognition technologies to operations environment-Developed enterprise records management retention strategy and managed enterprise records management vendor (Iron Mountain) to ensure proper retention and destruction of documents in accordance with legal discovery compliance-Partnered with business leaders to develop electronic statement presentment strategy and served as delivery executive during implementation. Successful delivery yielded annual postage expense reduction of $14.5M

Columbus, Ohio Metropolitan Area

Developed long-term maintenance forecast for fleet of 700 aircraft, engineered maintenance database management system, and automated executive performance reporting for Berkshire Hathaway