William Schick Email & Phone Number

United States

◼ Responsible for multiple leg assignments, owners, charter guest, C-suite leadership etc.◼ Sourcing of catering items and menu planning as well as plating for guest and flight deck meals◼ Preparing meals for the clients at the hangar or onboard to meet bespoke and freshness expectations◼ Escort of guest baggage to private residence to set up for destination◼ Coordinating with security details and security review of destination cities

Global

▪ Experience with US and International Aviation Operators▪ Comprehensive background with FAA 121 initial certification▪ Business strategies including FAA 121, 125 operations, as well as international initiativesand compliance with ICAO /▪ Compliance with published CFR 121 directives, FAA Order 8900, curriculum development▪ Creation, edit and review of flight attendant manuals and alignment with published manual sets

Multiple

▪ Creation of elevated service delivery modules and facilitation▪ Developing seasonal menus, ensuring compliance with dietary restrictions, elevatedplating▪ Revised and updated fleet safety information cards (variant of aircraft type and cabinlayout)▪ Flight Attendant manual content edits / procedure review▪ Revised Planned Ditching / Land cards to improve usability▪ Flight Deck to Cabin communications (flow/procedures) creation▪ Planned emergency procedures development▪ Pre-flight, safety equipment location/planning, CRM cultivation▪ Flight Attendant group oversight▪ Onboard service standards development▪ Galley equipment purchasing and provision specifications▪ Menu planning and catering guidelines▪ FAA PART-125, 121, 91 Operations▪ International flight attendant account management and contracts

United States

◼ Developed cabin safety training curriculum initial, recurrent and AQP scenarios, e-learning◼ Facilitated classroom lecture covering FAA required content, and elevated service training◼ Certified AHA (American Heart Association) CPR, AED trainer◼ Published cabin safety manual and testing materials

Dallas, Texas

Manager of Passenger Services, Corporate Flight Attendant [Falcon 7x, 900, G-550]■ Responsible for cultivating multiple business / vendor relationships, quality of product delivery■ Partner with key stakeholders who support the overall customer experience (Chief Pilot / Assoc. Dir.)■ Worked cross divisionally with other flight attendant base members, and facilities personnel■ Work with other managers and frontline service delivery team routinely, while addressing focus areas■ Delivery of a consistent experience to customers, guests and primary ■ Established elevated passenger service engagement through module creation and facilitation■ Created and facilitated service training, instructed on safety procedures, overhauled safety cards■ Planned for lengthy international trips, up to 10 passengers, menus and catering / sourcing product■ Current EMR training, Tempus IC, MedAire protocol and American Heart Association CPR/AED

Bachelor Of Arts (B.A.), Organizational Communication

In-Flight Safety Aqp Standards, Flight Attendant Initial

Under the approved curriculum, satisfied training requirements established by the FAA and the published "8900s" for a comprehensive.

Pilot License, Private Pilot - Single Engine Land

Activities and Societies: Private rated in 42 FLT HRSStudied and successfully completed the Private Pilot license.