William Sharp

William Sharp Email and Phone Number

Remote Storage Engineer - Contract Migration Specialist @ University of Central Florida
William Sharp's Location
Orlando, Florida, United States, United States
About William Sharp

I am an Enterprise level Senior Storage Engineer that specializes in the SAN, NAS, Disaster Recovery, and Data Migrations vertical practices. I have a varying amount of experience with EMC, IBM, Hitachi and NetApp storage arrays and their associated management applications, as well as EMC snaps, mirrors and clones, and IBM copy services applications. I have experience with both Cisco MDS switches with DCNM and Brocade DCX enterprise directors with BNA. I pride myself in architecting and maintaining a highly available, performance balanced, clear, and easy to read and administer solution in accordance to established industry standards and accepted best practices. I also have experience in capacity planning, performance monitoring, troubleshooting, terabyte/petabyte enterprise level operations, multiple datacenters, global infrastructure, information life cycle management with tiered storage for performance, protection and retention, and documentation of process, procedures and configurations. NOTE: additional information regarding experience, platforms, management applications and references available upon request.

William Sharp's Current Company Details
University of Central Florida

University Of Central Florida

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Remote Storage Engineer - Contract Migration Specialist
William Sharp Work Experience Details
  • University Of Central Florida
    Student - Cybersecurity Program - Ucf-Cs-57
    University Of Central Florida Jan 2024 - Present
    Orlando, Florida, United States
  • Teksystems
    Senior Storage Engineer
    Teksystems Jun 2023 - Oct 2023
    Indianapolis, Indiana, United States
    • Contracted by TEK Systems to Yum! Brands to perform day to day Storage Engineering responsibilities for the following hardware, NetApp AFF-C190 operating with ONTAP 9.12.1.P5, Dell EMC PowerMax 2500 operating system 10.0.1.1 and microcode 6079.0175, Brocade G620 departmental switches, FOS 9.0.1, Brocade 6505 departmental switches FOS 8.1.0, PURE Storage //X50 R2 M-series storage arrays operation Purity 6.3.7, hardware distributed in these datacenter locations: Louisville, KY, Plano, TX and Irvine, CA• As a member of the Storage Team responsible for configuring data protection i.e. Snapshots, SafeMode, Secure Snaps and Remote Replication as part of the hardening off effort for NetApp, PURE Storage and EMC PowerMax storage arrays.• Additional responsibilities included upgrading ONTAP on the NetApp storage array, driving the upgrade for the PURE Storage arrays, and configuring syslog server on Brocade G620 to upload syslogs to Heavy Forwarder for Splunk Cloud Server in the Louisville datacenter.
  • Global Tech Staffing
    Backend Engineer – Solution Architect
    Global Tech Staffing Apr 2022 - May 2023
    Dallas, Texas, United States
    • Contracted by REW Technologies to ACS/Computacenter to perform migrations for AT&T, as a member of the Windows_Cluster SAN Team responsible for migration AT&T Tier 1 Applications off of EOSL Storage Arrays to New Flash Storage in 10 domestic datacenters (Bothell, Hayward, Fairfield, Phoenix, Dallas, Allen, Southgate, Hoover, Alpharetta, and Durham) using VERITAS Enterprise Administrator and perform storage reclaims and zoning reclaims for decommissioning EOSL Storage and fabric cleanup.• Hardware installed in these datacenters: Servers: IBM Xseries, HP Proliant, Dell PowerEdge - EOSL Arrays: HP-VSP storage arrays, EMC VMAX, VNX, IBM XIV - HBA: Qlogic QLA-28xxx - Flash Storage: HP-3PAR (Primavera), EMC XtremIO, PURE Storage• Software: Operating Systems: Microsoft Windows 2008/2012 and 2016, Microsoft Cluster Services 2008/2012/2016 and Microsoft CG Cluster - Applications: VERITAS Enterprise Administrator ver5/6/7, Remedy for Change Request, and several AT&T home grown applications i.e. SRTS, SCART and CORES.• Responsibilities included configuration data collection for currency verification (patches, Driver, FIRMWARE) or remediation, contact stakeholder or application owner to schedule downtime for remediation, review Change Restriction Period Calendar for conflicts, submit Change Request in Remedy, perform Remediation, submit Storage Request for FLASH Storage.• Responsible for initialize and configure target environment using VERITAS Enterprise Administrator, add disk to DynamicDiskGroup, add Volumes to VolumeGroup, attach mirrors and sync, break mirrors and have customer perform validation, cleanup - remove Volumes from spinning disk from VolumeGroup, delete Disks from DynamicDiskGroup, submit storage and zoning revlaim, close change request.
  • New York Global Consultants Inc. (Nygci)
    Senior Storage Engineer - Remote Migration Specialist
    New York Global Consultants Inc. (Nygci) Jul 2021 - Apr 2022
    Uniondale, Ny
    • Contracted to Dell EMC to perform migrations from VNX to Unity for Citi as a remote Storage Migration Engineer, responsible to migrate nfs and smb/cifs file data of from VNX VDM to Unity NAS Servers in 4 major datacenters and a number of remote data centers using Dell EMC IMT and Datadobi migration utilities.• Responsibilities included asses current Windows and Linux storage Infrastructure attached to EMC VNX Storage Arrays, create target environment using uemncli to provision NAS server, configure interface, DNS, AD, LDAP integration into to production environment, set up CAVA, and snapshots for data protection as well as setup replication for disaster recovery business continuity, configure NDMP for backups.• Verify and update current configurations of VNX VDM and Unity for importing VDM shares and exports to Unity using Dell EMC IMT utility creating initial copy, working closely with Citi SysAdmins to perform final copy of data, configure network cutover for production NAS Servers as well as Disaster Recovery NAS Servers located in regional dispersed datacenter. Import VNX VDM Administrator groups to Unity NAS Server for cifs/smb migrations. Assist and troubleshoot application verification issues, close migration CTSK assigned to me in ServiceNow.• Responsible for running uemcli scripts to perform provisioning of target environment on Dell EMC Unity to perform migration using Datadobi to create base copies, monitor incremental copies and troubleshoot import and incremental copy issues, manually add netgroups the the Host Tab of the Unity NAS Server using the Unisphere for Unity GUI nfs migrations. Assist and troubleshoot application verification issues, close migration CTSK assigned to me in ServiceNow.• Responsible for decommissioning of legacy production and business continuance network information, reclaiming of IP address through the use of Citi’s own Network Automation tool.
  • Congruity360
    Remote Storage Engineer - Migration Specialist
    Congruity360 Jan 2020 - Jun 2021
    Fall River, Massachusetts, United States
    • Contracted to Congruity360 as a remote Storage Engineer, responsible for data migration of AIX LPAR’s on IBM Power Servers 6/7/8, IBM VIV, V7000 and SVC, Brocade DCX 8510-8 directors in Production and Disaster Recovery Data Centers to Pure Storage //X70 R2 arrays• Responsibilities included assess current storage Infrastructure attached to IBM Power 6/7/8, Windows, and VMware environments.• Script data migration using the SVC data mirroring facility, scripting migration of SVC managed mode vdisk to imagemode volumes for Pure Storage and decommissioning of IBM XIV, V7000 and SVC storage.• Responsible for running scripts to perform data collection, performing verification, submitting Storage requests, and running scripts to create mirrors, migrate data and remove mirrors on decommissioned Hitachi VSP Storage Arrays.• Responsibilities as a Migration Specialist included executing and maintaining shell scripts to perform file system, volume and disk group data collection on various UNIX platforms, Solaris, Aix and Linux with VERITAS volume manager with storage allocated on Hitachi VSP’s, IBM XIV, DELL EMC VNX and VMAX Storage arrays.• Performed storage migration on more than 25PB to Pure Storage //X70 R2 Storage arrays for more than 3760 servers in 12 Datacenters
  • Teksystems
    Senior Storage Engineer
    Teksystems Sep 2019 - Dec 2019
    Herndon. Va
    • Contracted to NTT America through TEKSystems as a remote Storage Engineer, responsible for Global administration of Isilon clusters (A2000 nodes), Unity 650F storage arrays and ESRS in (6) datacenters, in (3) global regions (EMEA, LATAM and APAC). • Responsibilities included storage allocation, setup shares, exports, SmartQuotas, monitor SyncIQ replication and configure setup SNMP, and monitoring infrastructure with InsightIQ for Isilon.• add LDAP users, configure SNMP and perform storage allocation on Unity, by creating LUNs for block and assign to clustered servers running Oracle RAC, create LUNS for storage pools to allocation space for shares to VMware, and configure and monitor Replication between storage arrays located in production and Disaster Recovery datacenters, perform data collection using uemcli to collect statics for monitor space utilization for system, pools, devices and shares, troubleshoot performance related issues through Unisphere for Unity ‘Performance Monitoring’ functionality, and LogicMonitor. • Responsible for reviewing OneFS 8.1.2.0 and Unity OE 4.5 release and patches for input on direction, responsible for managing Request Items, Incidents and Change Requests in ServiceNow.
  • Evergreen Technologies
    Solution Architect
    Evergreen Technologies Jul 2019 - Aug 2019
    New Brunswick, New Jersey, United States
    • Contracted to The Phillies through EvergreenTechnologies and Dell EMC as a Solutions Architect for Isilon data migration project from Isilon Gen4 to Gen6 Hardware, responsibilities include assessing current configuration, evaluate software, patches, and Firmware, review SnapShotIQ, SmartQuotas, SmartPools, SmartConnects, Access Zones, and SyncIQ, install and setup Superna and IsightIQ, schedule updates and document Best Practices for customer.
  • The Walt Disney World Co
    Senior Storage Administrator/L3 Storage Engineer
    The Walt Disney World Co Sep 2017 - Jun 2019
    Orlando, Fl 32830
    Senior Storage Administrator contracted by CDI Corp to HCL America, converted to HCL full-time employee to be part of a team to manage Disney’s steady-state operating in (7) data centers nationwide for all of Disney’s Segments and lines of business, specific responsibilities included performance and capacity monitoring of EMC Storage VMAX, VNX, VPLEX, XtremIO, Isilon, and Cisco MDS 9513 directors, additionally responsible for L3 support for troubleshooting complex technical problems in a highly available mission critical environment, experienced with ServiceNow, Disney’s enterprise asset management application, for Incident, Problem, Change Management and Knowledge Base, I was granted elevated permissions to update the life cycle of EMC PowerPath, HBA Drivers and Firmware stack products for promoting these products in the Infrastructure Software Compliance Database, responsible for qualifying HBA Software and target versions of EMC PowerPath for all platforms uploading it to the ISC dropbox to promote to Disney’s Definitive Media Library, making it available in-house for SysAdmins to upgrade SAN connected servers, compliant with EMC E-Lab Advisor recommendations for support, additional responsibilities include, provide lead responsibility to qualify PowerPath and HBA software versions for approval and interface to the Segment Delivery Managers to upgrade 60% of Disney’s Infrastructure and bring them to approved code levels.
  • Xorient Technologies Private Limited.
    Senior Storage Engineer/Migration Specialist
    Xorient Technologies Private Limited. May 2017 - Aug 2017
    Edison, Nj 08837
    Senior Storage Engineer/Migration Specialist contracted by Xoriant to Dimension Data ultimately to TRW Automotive as a Senior Storage Engineer/Migration Specialist, specifically hired to drive migration of 2 PB of NAS data from EMC NS480 and VNX5600 to Isilon clusters, responsible for migrating data using the isi_vol_copy_vnx utility, additional support for troubleshooting permissions in a multi-protocol environment, configuring Windows ACL’s and ACE’s for users and groups with OneFS 8.0.0.4 extended chown and chmod utilities, identify and resolve UID and GID 2-wap mapping issues in user Access Tokens, Disaster Recovery configured with SyngIQ, performance and capacity monitoring through InsightIQ, cluster configuration backed up for disaster Recovery through Superna Eyeglass
  • Artech L.L.C.
    Senior Storage Administrator/ Storage Sme
    Artech L.L.C. Aug 2016 - Apr 2017
    Morristown, Nj 07960
    Senior Storage Administrator contracted by ARTECH to IBM as Senior Storage Administrator/ Storage SME, responsibilities included steady state operations, provisioning and decommissioning of storage on IBM SVC, XIV and V7000, EMC VNX 5300 and HP EVA storage array in multiple datacenters with IBM INA/BNA,Unisphere for VNX, on Brocade DCX 8510 directors in open systems environment with Windows, Linux and Solaris hosts, administration of IBM N-series 6250 and NetApps FAS 8040A NAS storage arrays creating aggregates, raid groups, volumes and resizing shares and moving volumes, using OnCommand OnTap 8.4 on both 7-mode and C-mode, part of a team to implement IBM Cleversafe/Qstar COS infrastructure, additionally responsible for creating work orders, service requests, incidents and change requests in Maximo enterprise asset management application
  • Disys
    Storage Administrator Iii
    Disys May 2015 - Jul 2016
    Tampa, Fl 33602
    contracted by Disys to Novartis Pharmaceuticals – Alcon Laboratories as storage migration specialist for a tech refresh - data migration project, where I was lead or principal engineer in the successful Vplex/XtremIO implementation, Windows/HP-UX/AIX data migrations and Cisco MDS to Brocade DCX fabric migrations, duties included installation of EMC Vplex Storage Platform and XtremIO storage flash storage array, planning and migrating from Cisco MDS 9513 directors to Brocade DCX 8510 directors, remediation of Windows servers updating HBA software and PowerPath to Vplex supportable rev levels, performing data migrations using PowerPath Migration Enabler, submitting Requests, Incidents and Change Control using Remedy on Demand, responsible for authoring Installation Qualifier, Operational Qualifier, Test Specifications document s to meet rigorous IGM standards and FDA auditory regulations.
  • Corus360
    Enterprise Storage Architect
    Corus360 Feb 2015 - Apr 2015
    Norcross, Ga 30092
    contracted by Corus360 to Cognizant Infrastructure Services as storage SME for Jafra project, responsibilities included assessing current storage, backup and restore platforms in multiple datacenters worldwide for hardware refresh and data migration purposes, updating assessment reports for management, architecting solution, documenting migration path and assist in defining CBC CIS business model service offering PowerPoint presentations.
  • Christus Health
    Enterprise Storage Engineer Ii
    Christus Health Nov 2013 - Dec 2014
    San Antonio, Texas
    Enterprise Storage Engineer II full-time employee of CHRISTUS Health to provide storage engineering solutions for a Cisco UCS and Vmware virtual environment in support of the Meditech medical application for Christus in a production and disaster recovery environment, along with 7 regional datacenters located throughout Texas and Louisiana, storage infrastructure included EMC CX4-960,VNX, VNX2,VMAX 20K, XtremIO and Isilon storage arrays, VPlex, Celerra VG8 and Brocade DS3000, DCX and Cisco MDS 9710 enterprise directors, duties included maintenance of Centera storage arrays migrating medical imaging data to the Atmos platform, support of Timefinder and RecoveryPoint solutions for Backup and Restore. Primary resource for setting-up Celerra VG8 with VMAX 20K backend for replication of file data on (7)VNX 5300 from regional datacenters for DR solution.
  • Citi
    Global Distributed Systems Performance Monitoring And Capacity Planning Engineer
    Citi Aug 2013 - Oct 2013
    4050 Regent Blvd Irving Tx 75038
    Global Distributed Systems Capacity Planning and Performance Monitoring Engineer contracted to Citi through ENG InfoTech to develop capacity planning and performance monitoring practice for Citi for 500 PB of storage worldwide on EMC, Hitachi and IBM arrays utilizing EMC's Unisphere, and Watch4Net, Cisco's NXOS 5.6.2 and Prime Datacenter NetworkManager , Hitachi's Hi Command, Tuning Manager, IBM's XIV GUI, and BMC's Apature, responsibilities included assisting developing a requirement to identify storage metrics for SAS application and evaluating EMC SRM suite including Watch4net, IntelliMagic Vision and Direction as well as Virtual Instruments applications.
  • Jpmorgan Chase & Co.
    Cisco Mds San Engineer
    Jpmorgan Chase & Co. Dec 2012 - May 2013
    Columbus, Ohio Area
    contracted to JPMC to perform 3rd level engineering support for 480 Cisco MDS 9500 Directors (85,000 ports worldwide), setting up RBAC with AAA and TACACS+, support for the planning and documenting IOA Cluster Migration to IPFC Run Book, PowerPoint presentation for DCNM Performance Monitoring presentation, identifying commands to perform Fabric Health Check and include in Rover administration program.
  • Vce
    Storage Implementation Engineer
    Vce Aug 2012 - Oct 2012
    Jacksonville, Fl 32256
    contracted to VCE to perform D&I of VCE VBlock storage arrays, job is 75% travel, once on-site duties included setting-up cabinets, cabling hardware, zoning Cisco UCS C200 Blade servers to VNX storage arrays with Cisco MDS 9148 fibre channel directors, create storage pools, RAID groups and LUNS, register Cisco C200 blade3 servers HBAs and associate storage to ESXi hosts, register PowerPath, submit data collection generated from VCE’s CGS scripts Version Tool, complete acceptance testing and obtain customers sign-off.
  • Teksystems
    Senior Storage Engineer
    Teksystems Jul 2011 - Sep 2012
    Onsite Bank Of America Jacksonville, Fl
    Systems contracted to Bank of America toallocate storage with the Fiber Attached Storage Build Team in more than 11 datacenters nationwide, responsibilities include assigning, FA port on EMC arrays for new systems to be installed in infrastructure, fulfilling storage requests for new and existing systems on EMC DMX, VMAX and CLARiiON arrays, experience includes EMC's Open Replicator to migrate data from older arrays to newer VMAX platform, other considerations for allocations include multi-tiered storage allocations, TimeFinder/Clone and SRDF/A disaster recovery requirements, additional tasks include reclaiming storage, submitting request for change through the Maximo application, and allocation of storage through Merrill Lynch's/ B of A automated batch processing application called Masters.
  • Hcl Technologies
    Senior Storage Administrator
    Hcl Technologies Jun 2010 - Jul 2011
    Cary, Nc 27518
    contracted by HCL to GE to administer 4.5 PB storage worldwide in 8 datacenters, responsibilities include assessing new systems to be installed in infrastructure, SAN port assignment on CiscoMDS9500 series directors for new systems, storage allocations for new and existing systems on DMX, CLARiiON and IBM XIV arrays, other considerations for allocations include multi-tiered storage, VMware, TimeFinder and SRDF/A, additional tasks include decommissioning servers, reclaiming storage, on-call storage resource responsible for troubleshooting storage related issues and performing corrective actions, additional areas of expertise include documentation and cross training of a SOP for SAN Port Assignment for GEs technical documentation library.
  • Sharptechconsulting
    Pc Consultant
    Sharptechconsulting Dec 2009 - May 2010
    Jacksonville, Fl 23356
    performed hardware and software maintenance and upgrades, installing applications, patching operating systems, upgrading operating system release levels, performance tuning, virus and malware removal, backup and restore of customers data, designed and integrated a Facebook business web page with a twitter connector for small business implementation.
  • Citizens Property Insurance
    Senior Storage Engineer
    Citizens Property Insurance Sep 2007 - Dec 2009
    Jacksonville, Florida Area 32216
    originally contracted to Citizens Property Insurance through EMC as a Resident Storage Resource for staff augmentation but hired on as FTE to assist in SAN implementation and data migrations. Responsibilities included change control, ad hoc storage allocation, and after hours support. Principal resource for developing and documenting Enterprise Storage work flow and Disaster Recovery procedures. Also while at Citizens I was the Celerra SME configuring network interfaces, virtual datamovers CIFS/NFS servers, mountpoints and filesystems, allocating storage and managing replication ver2 for DR Centerra located in Tampa, FL, secondary resource for Centera, allocating pools to applications, exporting pfile and additional storage to existing applications. Responsible for documenting enterprise storage processes related to Change Control, Incident Management, and Problem Escalation.
  • Hartford Insurance Co
    Senior Storage Administrator
    Hartford Insurance Co Jul 2007 - Aug 2007
    Hartford, Cn 06155
    contracted to Hartford Insurance Company by EMC as a data migration specialist to assist IBM Professional Service to perform data migrations from Symmetrix to DMX, responsibilities included allocate storage, configuring devices for SRDF, perform zoning to multiple arrays, and troubleshoot connectivity issues.
  • First American Real Estate
    Senior Storage Administrator
    First American Real Estate Apr 2007 - May 2007
    Westlake, Tx 76262
    contracted to FAREIS by TEKsystems to assist in data center migration and deployment of a new DMX3 array, responsibilities included administration of ECC, allocate storage, monitoring alerts, set data collection policies and alert thresholds, responsible for testing and verifying device configuration recommendation to enhance the DMX performance for mission critical database.
  • Wachovia Bank
    Senior Storage Administrator
    Wachovia Bank Feb 2007 - Apr 2007
    Charlotte, Nc 28262
    contracted by APEX Systems Inc to Wachovia Bank to perform storage administration for Wachovia’s production and disaster recovery data centers in Charlotte, Winston-Salem and Silas, NC and Oxmoor, AL. Responsibilities included scheduling cable installation, switch port assignments and storage allocation for Production applications on Open Systems Unix and Windows servers, allocations included SRDF configuration for disaster recover, used Peregrine for change control scheduling, and trouble ticket tracking.
  • Pepsico
    Senior Storage Administrator
    Pepsico Nov 2006 - Feb 2007
    Plano, Tx 75024
    contracted to PepsiCo by Sai People Inc Houston, TX to Administer ECC 5.2 sp 3 for their production data center in Plano, TX for Pepsi, Frito-Lay, Quaker Oates, Tropicana and Gatorade markets, responsibilities included monitoring alerts, and rolling out ECC agents to some 100+ new AIX, HP-UX and windows servers. Responsible for reporting storage configuration and storage utilization through generating reports using EMCs Storage Scope and troubleshooting performance related issues with EMCs Performance View and Performance Manager Software.
  • Spawar
    Senior Storage Engineer
    Spawar Sep 2006 - Nov 2006
    Mclean, Va 22102
    contracted by Norwin Technologies through EMC Federal Group to SPAWAR in New Orleans, LA for the Katrina rebuild project for the Dept Navy, responsibilities included implementing production SAN consisting Sun Sunfire E25K servers, Dell1855 Blade servers, McData 2400DS, EMC DMX 2000, an ADIC Scalar i2000 and an EMC CDL model 710 in New Orleans, LA which was SRDF’d to the Disaster Recovery data center at the NAS-JRB in Fort Worth, TX where the system was comprised of various Sun and Windows servers, McData ED-140 Directors and a DMX 2000. Project included Data migration activities using Veritas Disk Migrator (evacuation) for Solaris and EMCs Open Migrator product for Windows systems.
  • Dell Computers Inc
    Senior Storage Administrator
    Dell Computers Inc May 2006 - Jul 2006
    Austin, Tx 75240
    contracted to DELL Computers by Norwin Technologies through EMC to perform storage administration for DELLS production and disaster recovery data centers. Responsibilities included all adhoc storage allocation for Manufacturing and Production applications on Windows and Linux servers, SRDF configuration for disaster recovery, install Agents for EMC Control Center 5.2 sp3, and troubleshoot performance related issues. Interfaced with Remedy for change control and a Microsoft Access database for storage allocation auditing purposes.
  • Cingular Wireless
    Senior Storage Engineer
    Cingular Wireless Oct 2005 - May 2006
    Dallas, Tx 75202
    contracted to Cingular Wireless through Datalink and TS Crown Solutions to engage as a backup SAN Engineer for Cingular’s production applications in Hp, Sun and Windows environments, responsibilities included delivering point-to-point fibre connectivity through patch panels in multi-floor datacenter, implementing Brocade Silkworm model 24000 enterprise directors, EMC Symmetrix and DMXs arrays and StorageTek SL-8500 tape silos and assisted in troubleshooting in perceived performance issues.
  • Emc Federal Group
    Implementation Specialist
    Emc Federal Group Oct 2003 - Jan 2004
    Mclean, Va 22102
    EMC’s Professional Services to provide support for EMC ControlCenter 5.1.2, SAN Manager, and SRDF to Northrop Grumman system engineers for the Defense Department’s Pentagon renovation Project, EMC Federal Group Professional Services team, and Management, responsible for preparing the technical architectural design document. Also implemented EMC ControlCenter 5.1.2 at DISA (Defense Information Systems Agency) Mechanicsburg, PA and SMDC (Space Defense Missile Command) Huntsville, AL.
  • Emc
    Rsss
    Emc Mar 1999 - Nov 2002
    Irvine, Ca 92612
    Solution Architect Responsible to provide technical consultative expertise to Sales, Area Engagement Managers, Project Managers and other Professional Services personnel from pre-sales, participating in the project definition, assisting in developing the technical content of the Statement of Work, to post-sales, preparing the technical architectural design document, and implementation plans. Lead the implementation providing direction for the Software Consultants and the Customer Engineers during the installation, customization and integration of the solution, maintaining an awareness of existing or potential customer software/hardware situations, escalating to management and alerting the sales team of potential problems based upon strong working knowledge of the EMC software /hardware compatibilities from the customers application, database, server, networking and operating systems perspective. Conducted training seminars for the customer on how to manage the architecture, planning and design for growth, performance and high availability. Regional Software Specialist Post-sales support position responsible for installing EMC software (Symmetrix Manager, Symmetrix Disk Reallocate, Work Load Analyzer, SRDF, TimeFinder, PowerPath) on various operating systems (AIX, HP-UX, SOLARIS, and NT). Responsible for management of all software related issues during installation, upgrading, integration, performance tuning, functionality testing and reliability of EMC Software. Activities included problem determination and resolution, worked with the Software Assistance Center and 2nd level engineering during these issues and provided updates to the management and the sales team.

William Sharp Education Details

Frequently Asked Questions about William Sharp

What company does William Sharp work for?

William Sharp works for University Of Central Florida

What is William Sharp's role at the current company?

William Sharp's current role is Remote Storage Engineer - Contract Migration Specialist.

What schools did William Sharp attend?

William Sharp attended Heald College.

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