William Smith

William Smith Email and Phone Number

Customer Onboarding and Support Specialist @ Evolve Service Software
Vanderbilt, MI, US
William Smith's Location
Vanderbilt, Michigan, United States, United States
William Smith's Contact Details

William Smith work email

William Smith personal email

n/a
About William Smith

William Smith is a Customer Onboarding and Support Specialist at Evolve Service Software. He possess expertise in sales, management, leadership, sales management, customer experience and 18 more skills. He is proficient in English.

William Smith's Current Company Details
Evolve Service Software

Evolve Service Software

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Customer Onboarding and Support Specialist
Vanderbilt, MI, US
William Smith Work Experience Details
  • Evolve Service Software
    Customer Onboarding And Support Specialist
    Evolve Service Software
    Vanderbilt, Mi, Us
  • High Level Health
    Inventory Control Manager
    High Level Health Apr 2023 - Jan 2024
    Denver, Colorado, United States
  • Evolve Service Software
    Software Implementation Specialist
    Evolve Service Software Mar 2021 - Mar 2023
    Charlotte, North Carolina, United States
  • High Level Health
    Inventory Control Manager
    High Level Health Nov 2019 - Feb 2021
    Greater Denver Area
    Responsible for directing and managing all tasks related to inventory, focusing most specifically on High Level Health products and their movement and distribution within retail locations.Compiling reports of current inventory to be used to provide the insights essential for the distribution of inventory and identify where opportunities and deficiencies exist and how best to address them. Developing, documenting and implementing inventory control procedures and reviewing inventory records. Taking action as needs are identified, both in regards to the inventory and all related processes.Supporting Store Retail teams as needed, with primary focus on inventory related tasks and concern but also supplementing and substituting for store staff as needed when time permits.
  • Nexcom Mobility
    Software Implementation Specialist
    Nexcom Mobility Aug 2016 - May 2019
    Charlotte, North Carolina Area
    Worked with Application Development team to assist in the delivery and deployment of software development projects within budget, resource and time constraints. Effectively communicated with Application Development team and client on a regular basis to determine requirements for software development and enhancement requests. Supported the internal team by establishing client meetings and gathering information regarding how the implementation process will work and project internal resources needed to accomplish projects. Assisted in arranging meetings/conference calls, document all meetings dates, meeting notes, timelines, Out of Scope development requests and bug fixes/issue management as well as any other communications relevant to the project between various internal teams and the client on a regular basis. Provided data analysis and validation support of client import data. Assisted in the testing of beta features, bug fix reporting as well as management and documentation before release to clients.Helped scale implementation efforts by creating new strategies and documents for new implementations, document procedures and create checklists to help identify any potential needs, outliers or issues that may arise. Assisted in the setup, training and deployment of software to clients and their staff. Created, maintain and update manuals, help and support documentation for client use to accompany software. Provided ongoing technical support throughout the duration of implementation and post cutover using internal support and ticket management software.
  • Whole Foods Market
    Specialty Team Member
    Whole Foods Market Mar 2014 - Aug 2016
    Charlotte, North Carolina Area
    Responsible for identifying new local and regional products that would meet Whole Foods standards and appeal to our customers and guiding their producers through the on boarding process.
  • Time Warner Cable Business Class
    Account Manager
    Time Warner Cable Business Class Feb 2015 - Oct 2015
    Charlotte, North Carolina Area
    Conducted proactive consultative needs analysis with existing customers, including the development of client centric product solutions.Responsible for achieving a monthly revenue quota in data, phone, cloud and video sales.Worked in conjunction with other business services support groups, including Sales Engineering, Sales Support and Marketing to deliver best in class client experience.
  • Business Control Systems
    Business Development Manager
    Business Control Systems Sep 2013 - Mar 2014
    Responsible for managing all aspects of the relationships between Business Control Systems and the vendors and businesses for whom we provide staffing and pay roll services. Responsibilities include sourcing talent to present to clients as candidates to fill open job orders; working with existing clients to ensure complete satisfaction with services provided by BCS; acting as a primary point of contact to ensure needs of BCS clients are met in a timely fashion and the identification, pursuit and delivery of new business opportunities to BCS.
  • At&T Mobility
    Assistant Store Manager
    At&T Mobility 2007 - 2013
    Responsible for all aspects of managing a corporate owned retail sales location and its staff. Responsibilities included training and developing sales staff, meeting and exceeding aggressive sales goals, finding new business leads outside the location, managing store inventory and delivering extraordinary customer experiences.
  • Circuit City
    Roadshop Sales And Installations Manager
    Circuit City Sep 2004 - Nov 2007
    Managed installation and sales departments for car audio and performance accessories. Trained and developed new sales people and installers.Built relationships with local car dealers in an effort to increase sales volume of both products and installations.Drove sales by creating local promotions for installations, created events to raise awareness of location and services.

William Smith Skills

Sales Management Leadership Sales Management Customer Experience Wireless Telecommunications Direct Sales Customer Retention Customer Satisfaction Mobile Devices Sales Operations Solution Selling Customer Service Business Development Retail Selling B2b Sales Process Account Management Networking Crm Salesforce.com

William Smith Education Details

Frequently Asked Questions about William Smith

What company does William Smith work for?

William Smith works for Evolve Service Software

What is William Smith's role at the current company?

William Smith's current role is Customer Onboarding and Support Specialist.

What is William Smith's email address?

William Smith's email address is wi****@****ket.com

What schools did William Smith attend?

William Smith attended Michigan State University, Eastern Michigan University.

What skills is William Smith known for?

William Smith has skills like Sales, Management, Leadership, Sales Management, Customer Experience, Wireless, Telecommunications, Direct Sales, Customer Retention, Customer Satisfaction, Mobile Devices, Sales Operations.

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