Center Manager
Current• Developed and maintained a cost-efficient operation that offers a safe and welcoming work environment with an average $263,000 annual budget. Actively managing full-cycle human capital activities including recruitment, supervision, training, development, and recognition for staff and/or volunteer workforce.• Effectively led and managed a high-volume USO Center that has connected 99,912 service members and family members to family, home, and country. Which has improved morale, esprit de… Show more • Developed and maintained a cost-efficient operation that offers a safe and welcoming work environment with an average $263,000 annual budget. Actively managing full-cycle human capital activities including recruitment, supervision, training, development, and recognition for staff and/or volunteer workforce.• Effectively led and managed a high-volume USO Center that has connected 99,912 service members and family members to family, home, and country. Which has improved morale, esprit de corps, and strengthened them as a military community and force. • Planned, organized, oversight, and executed 972 effective programs that have supported 50,162 service members, families, and members of the local community. Connecting everyone to family, home, and country. • Managed a volunteer basis of 194 individuals. Providing training, guidance, and oversight of various projects/volunteer hours totaling 17,232 hours for the benefit of their fellow Marines, Sailors, Soldiers, and Families. • Briefed the Air Station Commander and Commanders of 16 Subordinated Units on all USO Futenma / USO Okinawa, and USO Indo-Pacific Programs, Services, and Events thereby keeping them informed of USO services on Okinawa and Indo-Pacific Areas of Operations. • Provided quality customer service and maintained a Customer Satisfaction rating of 4.9. Show less