William Staples Email & Phone Number

United States

• Pioneered steady increase in sales revenue by overseeing and growing customer accounts within Rental Division.• Contributed to revenue growth and customer satisfaction by upselling and cross-selling additional products and services to existing customers.• Demonstrated exceptional customer service skills by building rapport with key decision-makers and addressing customer concerns promptly and effectively.• Negotiated service agreement renewals with clients, perpetuating long-term partnerships and securing recurring business.• Complied with driving and vehicle regulations, keeping up safe and timely deliveries to customers while sustaining clean driving record.

Cnn Center, Atlanta- Ga

• Deployed risk mitigation and prevention of property loss and minimized potential losses by investigating and documenting incidents of fire, theft, or vandalism.• Protected public safety during emergencies by promptly responding to situations and effectively controlling crowds through physical intervention techniques, maintaining order, and guarding individuals against harm.• Augmented overall security by navigating thorough inspection tours and meticulously documenting any identified problems or irregularities, facilitating proactive resolution and caring for a safe environment.• Strengthened access control measures by efficiently conducting security checkpoints, effectively screening individuals, and controlling access to priority spaces, thus preventing unauthorized entry and safeguarding the security of sensitive areas.

Philips Arena

• Investigate unusual occurrences, write incidents reports on actual or potential loss of professional athletes and entertainers’ property due to fire, theft or vandalism.• Escort them to parking facilities, if requested.• Manage security checkpoints at designated facilities in order to screen and control access to priority space.• Perform security inspection tours; document and notify appropriate personnel of problems• Question or detain suspicious individuals or violators. • Manage unruly, abusive or injurious individuals according to established policies and procedures.

Lithia Springs- Georgia

• Enacted efficient loading and unloading processes for vendor and consumer trucks, confirming timely and accurate transfer of goods and minimizing turnaround time.• Elevated customer satisfaction and timely delivery of products by demonstrating high level of accuracy and timeliness in receiving and packing customer orders.• Championed and administered meticulous records of inventory, accurately tracking and auditing materials located in warehouse, thereby minimizing discrepancies and optimizing inventory levels.• Bolstered safe working environment for warehouse staff and minimized risk of accidents or injuries by enforcing safety protocols and procedures.

East Point, Georgia

• Ameliorated customer satisfaction and repeat business by supervising employees in day-to-day operations, promoting smooth workflow, and delivering high-quality customer service.• Demonstrated exceptional problem-solving skills by promptly addressing and resolving customer issues, nurturing high level of customer satisfaction, and fostering positive relationships with clients.• Verified sales, purchases, and monetary counts with meticulous attention to detail, verifying accurate financial records and minimizing discrepancies.• utilized forklift machinery to handle and transport inventory, contributing to streamlined warehouse operations, improved productivity, and timely order fulfillment.

Smyrna, Georgia

• Attained timely and productive merchandise by guiding employees in shipping and receiving, instigating efficient workflows, and adhering to company policies.• trained new employees on company guidelines and procedures, ensuring their understanding and adherence to established protocols, contributing to a knowledgeable and skilled workforce.• Assisted in various warehouse tasks, including stocking, line packing, sorting, and order taking, demonstrating versatility and willingness to support team in gaining operational goals.