Customer-satisfaction-oriented and sales-driven professional with a strong background in customer service and security officer. Demonstrates proficiency in effectively communicating product value, understanding customer needs, and closing sales. Adept at negotiating favorable terms and building strong relationships with key decision-makers. Proven track record in managing and growing customer accounts while ensuring exceptional customer satisfaction. Possesses expertise in security operations, maintaining public safety, and adhering to regulations. Utilizes efficient inventory management tools and demonstrates strong organizational and time management skills. Committed to delivering excellence, fostering client loyalty, and contributing to overall organizational success.
Cintas, Atlanta- Ga
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Route Sales Service RepresentativeCintas, Atlanta- Ga Dec 2022 - PresentUnited States• Pioneered steady increase in sales revenue by overseeing and growing customer accounts within Rental Division.• Contributed to revenue growth and customer satisfaction by upselling and cross-selling additional products and services to existing customers.• Demonstrated exceptional customer service skills by building rapport with key decision-makers and addressing customer concerns promptly and effectively.• Negotiated service agreement renewals with clients, perpetuating long-term partnerships and securing recurring business.• Complied with driving and vehicle regulations, keeping up safe and timely deliveries to customers while sustaining clean driving record.
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Security OfficerWarner Brothers Discovery Global Security May 2007 - Dec 2022Cnn Center, Atlanta- Ga• Deployed risk mitigation and prevention of property loss and minimized potential losses by investigating and documenting incidents of fire, theft, or vandalism.• Protected public safety during emergencies by promptly responding to situations and effectively controlling crowds through physical intervention techniques, maintaining order, and guarding individuals against harm.• Augmented overall security by navigating thorough inspection tours and meticulously documenting any identified problems or irregularities, facilitating proactive resolution and caring for a safe environment.• Strengthened access control measures by efficiently conducting security checkpoints, effectively screening individuals, and controlling access to priority spaces, thus preventing unauthorized entry and safeguarding the security of sensitive areas.
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Security OfficerAtlanta Hawks And Atlanta Thrashers And Concerts Jun 2007 - Mar 2011Philips Arena• Investigate unusual occurrences, write incidents reports on actual or potential loss of professional athletes and entertainers’ property due to fire, theft or vandalism.• Escort them to parking facilities, if requested.• Manage security checkpoints at designated facilities in order to screen and control access to priority space.• Perform security inspection tours; document and notify appropriate personnel of problems• Question or detain suspicious individuals or violators. • Manage unruly, abusive or injurious individuals according to established policies and procedures.
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Warehouse LeadmanA.L.P. Lighting Components Jul 2004 - May 2007Lithia Springs- Georgia• Enacted efficient loading and unloading processes for vendor and consumer trucks, confirming timely and accurate transfer of goods and minimizing turnaround time.• Elevated customer satisfaction and timely delivery of products by demonstrating high level of accuracy and timeliness in receiving and packing customer orders.• Championed and administered meticulous records of inventory, accurately tracking and auditing materials located in warehouse, thereby minimizing discrepancies and optimizing inventory levels.• Bolstered safe working environment for warehouse staff and minimized risk of accidents or injuries by enforcing safety protocols and procedures. -
Assistant Project ManagerStarship Galaxy Trading Company Oct 2003 - Apr 2004East Point, Georgia• Ameliorated customer satisfaction and repeat business by supervising employees in day-to-day operations, promoting smooth workflow, and delivering high-quality customer service.• Demonstrated exceptional problem-solving skills by promptly addressing and resolving customer issues, nurturing high level of customer satisfaction, and fostering positive relationships with clients.• Verified sales, purchases, and monetary counts with meticulous attention to detail, verifying accurate financial records and minimizing discrepancies.• utilized forklift machinery to handle and transport inventory, contributing to streamlined warehouse operations, improved productivity, and timely order fulfillment.
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Shipping And Receiving ManagerEuropacific Parts International, Jun 1997 - May 2003Smyrna, Georgia• Attained timely and productive merchandise by guiding employees in shipping and receiving, instigating efficient workflows, and adhering to company policies.• trained new employees on company guidelines and procedures, ensuring their understanding and adherence to established protocols, contributing to a knowledgeable and skilled workforce.• Assisted in various warehouse tasks, including stocking, line packing, sorting, and order taking, demonstrating versatility and willingness to support team in gaining operational goals.
William Staples Education Details
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Tri Cities High SchoolHigh School Or Equivalent
Frequently Asked Questions about William Staples
What company does William Staples work for?
William Staples works for Cintas, Atlanta- Ga
What is William Staples's role at the current company?
William Staples's current role is Route Sales Service Representative - Cintas, Atlanta- GA.
What schools did William Staples attend?
William Staples attended Tri Cities High School.
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William Staples
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2gmail.com, dansolutions.com
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