As an Industrial & Commercial Account Service Manager at Johnson Controls, I manage a portfolio of accounts and service teams with full financial responsibility and customer satisfaction goals. With over 20 years of experience in organizational leadership, business management, and business development, I have a proven track record of increasing revenues, margins, and organic growth in the HVAC and refrigeration industry.I have a lifetime of expertise in designing and implementing business operations processes, utilizing both LAMP, and Shipley methods to obtain and fulfill contracts, and partnering with clients through the full life cycle of projects. I also have a strong background in assessing, auditing, analyzing, and recommending improvements for facilities, HVAC systems, building automation, and PLC control systems. I am passionate about driving efficiency, performance, and innovation in my field, and empowering my teams to deliver high-quality service and solutions to our clients.
Listed skills include Entrepreneurship, Interim Management, Small Business, New Business Development, and 4 others.