William Szoke Email & Phone Number

Connecticut, United States

• Build customer satisfaction and gross margin generation. • Develop common approaches and consistent relationships with our installation contractors by leveraging metrics around time to installation, monthly installation, volume throughput, margin, budget, and schedule.• Ensure common contractor accountability, training, and orientation toward management best practices and safety.• Elevate partnership function toward exceptional customer delivery with a “can do” culture of efficiency, customer focus, and creative problem-solving.• Facilitates positive working relationships with contractors, regional and national, focused on a broad scope of thousands of customer sites in the restaurant (QSR), retail, and enterprise markets.• Ensure adherence to schedule and lead recovery efforts when delays are encountered to minimize impact to overall HVAC replacement completion timelines.• Lead regular team meetings with installation contractors and client representatives to ensure frequent communication on project progress.• Interface with HVAC Project Management teams, scheduler(s), and leadership with the purpose of understanding their project needs and concerns and facilitating communication with installation contractors.• Interface with Strategic Partnerships and Business Development representatives to identify, review, and negotiate with new installation contractors.• Interface with other partner departments, including Customer Management, Service & Maintenance, and General Solutions teams to accomplish company goals.• Drive common standards and excellence in ensuring on-time, on-budget delivery of our customer solutions, by working directly with contractors to facilitate strong working partnerships.

Mobile, Alabama, United States

 Manage Industrial & Commercial Accounts and service teams with full financial responsibility with revenue over 1.2M and 38%GM monthly Ownership of the region sales, and service business; ensuring margins are met along with meeting customer satisfaction goals Drive efficiency, and course correct performance goals for two teams, combined of 28 techs and support staff. Forecast line of business financial goals; and drive to meet the forecasted goals and promoting organic growth Drive growth through a lead from the front business model with accountability as a cornerstone Controlling cost by managing exposure, time, and human error by preforming post mortem exams. Expand capture and retain business inside JCI’s vertical market along with expansion in other low risk, high return markets increasing PSA, L&M, and O&M opportunities Coach, counsel, and mentor team members into their career and personal success goals, developing top talent raising expectations to strengthen under performers with a one team we all win motto.

Pittsgrove, New Jersey, Gulf Shores, Al, United States Of America

 Manage a diverse portfolio of stock and real estate holdings  Property and Vendor Management Freelance consulting, (facilities management, facilities services, HVAC Business Management)

New Jersey, United States

 Design and implementation of business operations processes and business development utilizing Shipley method to obtain and fulfill contracts providing 24/7, 365 day/year operational and facility support services to commercial, intuitional, healthcare, hospitality and food and beverage establishments Manage production calendars, labor and personnel with a total of 2.5M square feet and total assets valued at $60M Assessed, audited, analyzed, and provided recommendations to improve facilities, including; HVAC systems, thermal energy storage, building automation, PLC control systems and preventative maintenance programs.  Recommend and initiate process improvements across all aspects of facility management to ensure increased reliability and profitability for client sites, achieving an average of 30% cost savings per client site  Schedule and maintain preventative maintenance and routine inspections and audits Initiate orientation analysis of building site with client’s including walk-throughs, identification of facility repairs/maintenance, scope of work, and federal, state, and local compliance requirements  Facilitate local, state, and federally-mandated building codes, tests, inspections, and certifications including fire and safety inspections, general maintenance, health inspections, permitted work (plumbing, electric, HVACR) and working knowledge of OSHA, NFPA, ADA standards. Full Service Management of Third Party Vendors for services (plumbing, electrical, landscaping, snow removal, HVACR, and fire suppression systems); oversee contract work, construction, and repair services Maximize cost-savings through exceptional negotiation of supply contracts to obtain large-scale discounts Develop, write, and implement SOP’s for facilities management and vendor management

Pennsauken, Nj

 Directed, administered, and managed operations for 24/7, 365 day/year facility management of 40 retail buildings and 36 commercial rental properties in 4 states (NJ, PA, DE, MD) with a total of 2.5M sf and total assets of $13.8M Served as SME for HVACR and facilities management needs, managing $150M in logistics facilities, stores, and warehouse assets Project Manager for multiple spaces with full oversight of the construction life cycle with budgets over $5M+, including all municipal permits, licensing, code compliance, city zoning, and occupant move-ins to new stores Project managed timelines and budgets including a $4M maintenance and $2M capital improvement budget Implemented smart building technologies to achieve 30% reduction in utility operations costs for retail stores Developed, wrote, and implemented SOP to guide protocols for facilities operations Implemented in-house loss prevention team to liaise with regional district sales managers to reduce inventory losses, resulting in a 30% decline in fraud Developed a comprehensive preventive maintenance plan for properties including HVAC, signage, indoor/outdoor lighting, landscaping, municipal and state fire marshal compliance, and janitorial maintenance resulting in a decrease of emergency service calls by 31% and reduction in citations and violations by 25% Responsibility for management of team, 10 in-house tradesmen including painters, plumbers, electricians, HVAC techs, carpenters, and janitorial staff with 24/7 operations.

Fort Monmouth, Camp Evans, Navy Weapons Station Earle, New Jersey, United States

• Provided HVACR (Heating, Ventilation, Air Conditioning, Refrigeration) contract work at federal government work sites including Secure Compartmentalized Information Facilities (SCIFs) and secured areas including work with HVACR systems, labs, computer room equipment, and tactical equipment• Employers include: Tecom, Venell Services, ServAir, Raytheon, and FT. Monmouth, Camp Evans, NWS Earle

4 Year Apprenticeship, Heating, Air Conditioning, Ventilation And Refrigeration (Hac, Hacr, Hvac, Hvacr)

HVACR Apprenticeship I, II, III, IV DOD, DOL Sanctioned program, Fort Monmouth, US Army Base

Heating, Air Conditioning, Ventilation And Refrigeration

Activities and Societies: Vocational Industrial Clubs of AmericaCompleted 3 year program HVACR Half day High School Half day Vocational.