- Building and maintaining a strong sales team while creating a desirable and professional working environment.-Resolve customer related issues to ensure a positive result while maintaining great customer service.- Oversee day-to-day adherence and attendance amongst the sales team.- Create a challenging yet rewarding work environment while making sure each team member reaches their sales quotas.- Review and analyze records and reports and use data to project sales, determine profitability and targets.- Analyze market trends to help increase profitability and mitigate vehicle losses.- Monitor live calls, conduct call assessments, and role play training sessions to help the continued growth of each team member. - Set sales goals and helping each team member achieve them by all means necessary.

- Responsible for handling 50 - 100 incoming calls daily from customers looking to sell their vehicles while making offers and closing as many sales as possible. - Accountable for doing daily and weekly follow ups on any potential lead which can generate a possible vehicle purchase.- Great understanding on how to use Microsoft Access, Salesforce, and Five9 amongst many other web based applications.- Strong knowledge of used car market both retail and wholesale and the ability to analyze and learn Copart's sale values/trends.- Ability to work independently in a fast paced performance based environment.- Acquiring information via phone and computer, research comparable vehicle sales history, and work toward making accurate, financially sound automotive purchasing decisions.- Responsible for tracking and retaining trends in the retail/wholesale market and applying them to purchasing decisions.- Developing a strong ability to initiate sales calls and close a high number of sales to ensure sales quotas are met.

- Oversaw day-to-day responsibilities/activities for all CDS Account Managers in Ohio, Western Pennsylvania, West Virginia, Michigan, Indiana, Illinois, Wisconsin and Kentucky.- Responsible for building, leading, managing and mentoring the largest territory within the division.- Introduced a dynamic approach to international and domestic sales by leading and training a sales force up to 10 Account Managers.- Inspired and motivated individuals to surpass their goals and exceed Corporate expectations.- Responsible for increasing revenue along with volume in an extremely volatile and competitive automotive industry.- Driving sales and accountability to a new benchmark level year-over-year by taking ownership of service provided, client base, and overall processes conducted by each Account Manager.- Tracked, measured and managed results with analytical data, matrix, software with territorial growth statistics within a geographical region.- Monitored and analyzed international and domestic market trends and returns.

- Responsible for building and maintaining a large client base and maximize revenue through multiple negotiating strategies.- Identified customer leads through referrals and extensive market research.- Strengthened interpersonal and selling skills through door-to-door sales and cold calling.- Closely managed and monitored inventory to ensure each vehicle is accounted for and properly represented.- Ensured proceeds for sold inventory was processed and distributed in a timely manner.- Tracked and analyzed market trends to determine actual values amongst client inventory.- Used many web base applications throughout normal day-to-day activities to closely monitor auction results.- Maintained great customer service qualities to help build longterm relationships amongst clients.