William Thomas Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Canton, Ma, Us

Hands-on Director of Technology leading development of web sites and Financial calculators for College Planning, Retirement Planning, and Personalized Communication. Tools are developed in PHP, Flex/Flash, and Java. Systems run MySQL, Apache, Solaris, Linux, Unix, and Windows.

Lead cross-functional teams of programmers, analysts, QA, DBAs, and system adminstrators in the development and maintenance of C# .NET Windows and web applicationsLead large projects on new system implementations, system upgrades, and regularly scheduled patches following SDLCEnsure smooth operation of mission-critical claims processing applications, insuring correct routing of claims through workflow configurationWork with help desk to educate entry-level support representatives about typical problems, troubleshooting and resolutionReduced average 2nd tier problem resolution from 30 days to 3 daysUsed appropriate ITIL service management to maintain SLAs and perform Change ManagementDevelop in-house training programs and develop employees to maximize flexibility and decrease learning curvesImplemented claims price modeling system for Finance, for projection analysis based on past experience coupled with modeled fee schedulesLed upgrade of existing mission-critical claims processing system, implementing many new features and coordinating business involvement and trainingMaintain security standards, drive regular audits, insure appropriate user permissions

Lead a team of 5 software developers and 5-10 contractors to enhance and maintain commercial web applications in ASP, VB, MS SQL ServerLed $1 million financial data warehouse project with Business Objects front endWork with business analysts, quality engineers, and network operations in successful implementations of product releases for five products and growingSpecialized in incorporating software engineering practices to insure delivery of a quality product, on time and on budgetImplemented pair-programming, test-first development practices for RADWorked with business users to prioritize requests and produce three-year planPlanned and began migration of Windows DNA architecture to .NETHired new development team to transition maintenance of systems from consultants to in-house staff, reducing cash outlay by $600,000 annuallyResponsible for $3 million software development budgetManaged all aspects of software development including planning, analysis, development, QA, and releaseResponsible for hiring, performance reviews, staff development and training for developers

Boston, Ma, Us

Led a team of 7 software developers enhancing and maintaining internal and external applicationsResponsible for managing all aspects of software development from requests and prioritization through planning, development, QA, and releaseMentor developers and performed code reviews to insure adherence to standards and best practicesSoftware was written in Visual Basic and ASP, with an MS SQL Server back end. The architecture is Windows DNAManaged project to create a J2EE version of application middle-tier and presentation tier using Java, JSP, and a model-view-controller architectureConduct weekly meetings with Customer Service Representatives and Product Managers to discuss and prioritize customer requestsWork with business owners to write business requirements, functional and technical specifications, and end-user documentationWrite code, write business requirements, and perform QA as neededConduct weekly development/QA meetings to assign work and record status through implementationWork with IT group to coordinate client upgrades and releasesResponsible for tracking employee performance, reviews, and compensation.Perform source code management tasks using Microsoft Visual Source Safe.

Performed development and analysis on company-wide implementation of FacetsTrain new employees and cross-train existing employees on new technology and internal applications.Establish and implement new and better company-wide standards in project management, development, and SDLC with a focus on efficiency and re-use.Interview and assess prospective employees.Design denormalized OLAP data models for fast retrieval of information.Helped design and develop Java servlet intranet applications to improve data entry and meet company goals of moving toward web technology and improving data-entry capability.Design database models and write stored procedures.Lead developers and other IT professionals through analysis, development, QA, and implementation.

Bad Homburg, Frankfurt, De

Master Of Business Administration - Mba, Computer Science

Bs, Cs

Computer Science