Subject Matter Expert Assistant Client Service Specialist
Current
Greater Nashville Area, Tn
Providing associates the latest technical information (Standard Operating Procedures and Epic). Understands, articulates and implements best practices. Identifying training needs and develop this training. Ensuring the performance is of a high standard. Assist in allocating, delegating and reassignment of tasks amongst the regions. Use reports and analysis to identify opportunities and best practices. Strives to improve Department Process and Standards. Advocate for the associates and present… Show more Providing associates the latest technical information (Standard Operating Procedures and Epic). Understands, articulates and implements best practices. Identifying training needs and develop this training. Ensuring the performance is of a high standard. Assist in allocating, delegating and reassignment of tasks amongst the regions. Use reports and analysis to identify opportunities and best practices. Strives to improve Department Process and Standards. Advocate for the associates and present the ideas and issues that are brought to their attention. Show less