William Watson Email & Phone Number

Argyle, Tx, Us

Offer consulting services for entrepreneurs and non-profits, from establishing brand-new businesses to conducting limited engagements for researching new markets and delivery channels. Additionally, individual coaching sessions should be provided aimed at career professionals.• Developed fundraising strategies that include foundation grants, corporate contributions, and individual donor programs, successfully generating $50,000 for non-profit initiatives benefiting underprivileged communities.• Guide clients through formalizing new business entities with state and federal governments, establishing comprehensive business and marketing plans, and facilitating strategic planning processes for location, distribution, pricing, and client segmentation.• Offer professional coaching for individuals navigating corporate challenges or seeking to launch new business ventures.

Managed Treasury Management receivable services in Dallas, Texas. Prevented regulatory compliance issues and leveraged data-driven customer satisfaction metrics for informed decision-making. Developed product strategy using client feedback and customer satisfaction scoring, aiming for data-driven improvements.• Created sales tools and conducted value proposition sales training, achieving a $1.8M increase in revenue.• Directed technology and operational teams, enhancing service profitability by 10%.

Directed the most profitable line of business as Product Director for Money Processing Services, overseeing cash vault operations. Leveraged business acumen to lead significant contract negotiations, establish pricing strategies, and define Key Performance Indicators (KPIs) to enhance overall performance. Led business development and marketing planning initiatives to expand market presence and drive customer engagement. Approved and managed priorities from critical stakeholders, including operations, sales teams, and customer escalations. • Executed pivot or proceed decisions for a $100M annual revenue line of business, maintaining 30% profitability. • Enhanced revenue growth and profitability across 100+ sites throughout the US. • Orchestrated roadmap planning for three mission-critical systems, ensuring alignment with business objectives and customer needs. • Acted as Agile Product Owner for three customer-facing mission-critical systems, facilitating efficient development and delivery cycles. • Introduced data-driven decisions by implementing Net Promoter Scoring and Voice of the Client engagements to identify and prioritize client-valued service enhancements.

Directed the Product Management and Support Teams to optimize performance and drive results. Guided the support team in delivering exceptional service to treasury management clients. Managed profitability and implemented pricing strategies for treasury management services. Innovated and enhanced all treasury management services to meet evolving client needs. • Surpassed product portfolio expectations, achieving $25M in revenue and a 45% operating margin. • Increased annual revenue from $500k to $25M over seven years through strategic initiatives. • Oversaw Account Analysis billing and devised earnings credit strategies to maximize returns. • Acted as the Business Owner for ten critical banking platforms, ensuring alignment with business objectives. Proof Specialist & Product Manager Oversaw Windows Commercial Reporting service to streamline client reporting. Managed Wholesale Lockbox service, improving payment processing efficiency. Led the proof department team, ensuring accurate and timely transaction processing. • Implemented and managed Treasury Management Sweep Services, optimizing cash management processes. • Developed Controlled Disbursement Processing for enhanced financial control and accuracy.