William White Email & Phone Number

Muncie, Indiana

Los Angeles, California

Provided outstanding customer service. Communicated operational issues and changes to supervisor on regular basis. Collaborated with F125 Project team, Quality, and Materials to ensure smooth work flow and efficient organization operations. Used schematic diagrams to plan work. Accurately completed service reports and warranty forms. Safe and efficient operation of hand/power tools, fork list, scissor lift, F125 locomotive. Followed standards and procedures to maintain safe work environment. Informed supervisors when machines needed major service. SAP knowledge and use.

Nashville, Tn

Represent EMD in contacting customers, within a defined territory regarding product service difficulties, causes and corrections. Work involves considerable amount of creativity, perception, and initiative with wide latitude for independent action.• Provides technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance; • Assists customers with investigating and correcting product difficulties. • Promotes EMD's parts and rebuild services, coordinating activities through sales organization; • Monitors equipment performance providing sales/service management with regular reports and recommendations for technical problem solutions; • Administers EMD warranty policies and procedures; • Maintains safe practices and good housekeeping; • Regular contact with others outside the work group; • Travel as required; • Perform all duties in accordance to "Our Values in Action, Caterpillar's Code of Conduct." • College degree with a major in engineering or equivalent training. • Medium level of oral and written communications skills; • Medium level of interpersonal skills to work effectively with customers and workforce; • Medium level of analytical ability where problems are complex; • Medium level of mechanical and electrical aptitude; • Knowledge of fundamental inspection and reliability Procedures and processes; • Ability to read Engineering drawings; • High Level of analytical ability where problems are unusual and difficult; • Knowledge of shop practices and basic machinery;

Muncie, Indiana Area

Full functional testing of our locomotives including electrical and mechanical troubleshooting.

Responsibilities* Initiate standards and methods for inspection, testing and evaluation utilizingknowledge in engineering fields such as electrical and mechanical* Execute daily operations of production line inspection and monitoring* Provide insight of Western Standards to production employees and achieved significantimprovements in their productivity* Direct workers engaged in measuring, testing product and tabulating data concerningmaterials, product and process quality* Handle issues concerning UL and ETL standards* Coordinate with production procedures in cooperation with plant managers and plantquality manager to maximize product reliability

Responsibilities* Phone support for customers of Par Tech's POS systems* Field engineer for the POS systems, including software and hardware troubleshooting andreplacement

Responsibilities* Process orders, line testing and software support

Responsibilities* Engineering, drafting, tech support and electrical troubleshooting* Phone tech support for converter and transfer-switch products

Responsibilities* Design and drafting of power center control panels