Experienced in event management and event planning. Building strong teams to produce nationally recognized events. Knowledgeable in venue management, continually monitor customer files to confirm compliance with insurance and deposit requirements. Coaching clients of supplementary services while delivering revenue opportunities and exceeding customer expectations. Customer service management, ensuring satisfaction for guests, participants, and sponsors. Team leadership, training, and mentoring striving to foster staff growth and customer satisfaction. Managing editor of global publication adhering to strict monthly deadlines. Directing personnel and contractors to ensure quality while meeting strict time constraints and budgets.