Bill Brand

Bill Brand Email and Phone Number

Account Executive at Novagard @ Novagard
cleveland, ohio, united states
Bill Brand's Location
Greater Cleveland, United States
Bill Brand's Contact Details
About Bill Brand

Results-oriented, accomplished Professional who brings extensive customer facing experience in the industrial chemical distribution and technology field servicing customers of all industry verticals, and offers a proven background in Business Development, Account Management, Sales Support, and Client Relations. Outstanding communicator with strong interpersonal skills and has a reputation for forming productive business relationships at all levels. Independent self-starter who also excels in a team environment.Specialties: Business to Business Sales, Account Management, Customer Relations, Customer Retention, Customer Care, Sales Support, Business Development, Proposal Generation, Contract Negotiations, Team Management, Employee Recruitment, Employee Training, Market Analysis, Positive - Energetic, Problem Solving

Bill Brand's Current Company Details
Novagard

Novagard

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Account Executive at Novagard
cleveland, ohio, united states
Website:
novagard.com
Employees:
72
Bill Brand Work Experience Details
  • Novagard
    Account Executive
    Novagard Feb 2023 - Present
    Cleveland, Ohio, United States
  • Novagard
    Senior Sales Support Agent
    Novagard Mar 2021 - Feb 2023
  • Univar
    Customer Service And Sales
    Univar Aug 2011 - Mar 2021
    Cleveland/Akron, Ohio Area
    • Received and processed customer purchase orders in a fast-paced environment, verifying and confirming customer orders and delivery expectations.• Quoted prices to customers according to uniform pricing strategy and current market pricing. • Evaluated needs/opportunities and matched them with Univar USA’s products/services.• Established communication with appropriate internal Univar personnel (e.g. Operations, Sales, and Purchasing/Planning) to ensure timely responses to fulfillment issues • Successfully achieved monthly upsell targets 100% of the time by increasing the size of orders by using sales history information and recommending additional product to fill out pallet shipments and offering products to reduce unproductive inventory.• Monitored and managed profit margins of orders to support positive revenue to meet corporate margin objectives• Involved with training of new Customer Service Representatives. • Received numerous recognitions from customer and Univar Solutions regarding exceptional customer service
  • Sagequest
    Enterprise Sales Support Manager
    Sagequest Feb 2009 - Mar 2011
    • Managed sales proposal process for all RFPs, RFQs, and RFIs.• Proactively registered SageQuest with government and private entities as to secure all invitations to bid for appropriate product and services.• Accomplished user of SalesLogix and SalesForce.com CRM systems. • Coordinated data integrity project for database accuracy during SalesLogix to SalesForce.com CRM system conversion.• Provided research and assistance in launch of new vertical market sales initiatives.• Developed and maintained relationships with industry associations in the utility, broadband, cable, telecommunications, and industrial field service management markets.• Provided market intelligence gathered from the industry associations to support the enterprise vertical sales initiatives. • Provided presentations and software demonstrations at trade shows, exhibitions and partner events.
  • Professional Placement Services
    Sales Manager
    Professional Placement Services Aug 2007 - Jan 2009
    • Responsible for sales operation for the Eastern Greater Cleveland territory. • Managed six person sales and recruitment staff for the Solon, Ohio office. • Expanded sales and doubled revenues, making the Solon office a leading branch operation for the company.• Expanded customer base through prospecting/cold calling and direct marketing efforts.• Hired, trained and evaluated staff. • Overall responsibility of customer account satisfaction• Provided technology advice to Professional Placement ownership for procurement of new equipment and solutions
  • Sarcom
    Account Manager
    Sarcom Nov 2005 - Jul 2007
    • Ranked top sales producer including products and services for Northern Ohio region since December 2005. • Marketing and selling information technology products of major manufactures through value added business channels in the Northern Ohio region.• Managed the RFP, RFQ, and RFI process within the assigned territory.• Expanding customer base 70% through prospecting/cold calling and direct marketing efforts.• Coordinating marketing events with manufactures and SARCOM corporate to promote IT solutions.• Trained and certified to sell multiple manufacture solutions including IBM, HP, Cisco Systems and CA.• Overall responsibility of customer account satisfaction.• Maintaining existing customer accounts through excellent customer service and proper account management. Customer retention level of 100% since November 2005.
  • Ca
    Customer Relationship Manager
    Ca Apr 1995 - Oct 2005
    • Total account management and overall responsibility of customer satisfaction within assigned Fortune 1000 accounts in the northern Ohio area.• Generated up-sell opportunities and expanded product sales by offering compelling competitive replacement options through on-site customer meetings, product demonstrations and lunch and learn events. • Maintained leadership within the northern Ohio region to provide training for new hire Advocates and Relationship Managers.• Coordinated sales, marketing and support activities within each account, working closely with product sales specialist, technical engineers and corporate marketing representatives to resolve issues and promote various marketing campaigns.• Built and maintained end user, management and executive (C-Level) management relationships.• Ensured end users and management were optimizing products purchased through Computer Associates by proactively contacting customers and surveying use and product/service satisfaction. • Provided needed information to development on customer feedback of product performance and desired functionality on a regular basis assisting in future enhancements of existing product as well as the designing of new product. • Maintained customer organization information such as organizational charts for Computer Associates.• Consistent incentive targets of 100% or greater for increased revenue and customer satisfaction were achieved at key accounts such as The Timken Company, Goodyear Tire and Rubber Company, American Greetings, and Key Bank.• Achieved 100% customer retention within all assigned accounts.
  • Ca
    Customer Service Representative
    Ca Apr 1995 - Oct 2005
    • Total account management of assigned Fortune 1000 accounts in northern Ohio area.• Responsible for total customer satisfaction within each account.• Negotiated multi-year software contracts with existing clients, consistently achieving a $3 million annual quota.• Provided customer support through managing the resolution of administrative and technical support issues. • Consistently achieved incentive targets of 100% or greater for increased customer satisfaction.
  • Ca
    Global Sales Support Field Manager - Eastern North America
    Ca Apr 1995 - Oct 2005
    • Managed 12 Global Support Managers throughout eastern North America.• Hired, coached and evaluated twelve Global Sales Support Mangers for the Eastern North American region.• Eastern North American Global Sales Support was successful in driving product sales with the closure of over $60 million annually for Computer Associates by matching reference customers with prospects, ensuring open lines of communication and the closure of sales agreements.• Trained Global Support Managers for North America providing best practices on sales cycle processes and the proper utilization of marketing tools. • Coordinated and managed marketing events ranging from small local product briefings to annual worldwide user conferences.• Built and maintained key customer relationships within reference accounts at all levels including end users and executive (C-Level) management. • Managed the distribution of marketing materials to all 12 Eastern North American regions.• Maintained communication of sales strategy from CA executive level management to the field organization to ensure reference customers were properly utilized throughout marketing efforts and sales cycles.• Assisted in the launch of CA’s Global Reference Customer Database, dramatically increasing the efficiency of responding to reference requests.• Directly involved with training the Global Sales Support staff worldwide on the proper use and maintenance of CA’s Global Reference Customer Data Base. • Managed and measured the effectiveness of marketing events and reference involvement in sales cycles.
  • Ca
    Global Sales Support Manager - Ohio
    Ca Apr 1995 - Oct 2005
    • Managed Computer Associates marketing efforts, User Groups and Customer Reference Program for the entire state of Ohio promoting six product brands. • Grew the customer base for the Reference Program at Computer Associates by 550% by identifying, targeting, and fostering relationships at all levels with potential clients such as American Greetings, Progressive Insurance, Key Bank and Goodyear Tire and Rubber Company. • Coordinated and managed marketing events ranging from small local product briefings to annual worldwide user conferences.• Recruited customers to provide testimonials during the sale cycle to prospective clients as well as press and marketing efforts. • Researched customer satisfaction and needs as well as sales personnel feedback to design marketing campaigns for local and national campaigns. • During the time of October 1998 through August 1999, Ohio consistently ranked number one in North America for reference activity and effective sales/marketing efforts.

Bill Brand Skills

Account Management Salesforce.com B2b Enterprise Software Sales Selling Solution Selling Product Management Saas Sales Process Business Development Customer Service Direct Sales Team Building Customer Relations Team Management Customer Retention Sales Management New Business Development Team Leadership Contract Negotiations Problem Solving Market Analysis Proposal Generation Consultative Selling Forecasting P&l Negotiation Key Account Management P&l Management Contract Negotiation Customer Satisfaction Cold Calling

Bill Brand Education Details

Frequently Asked Questions about Bill Brand

What company does Bill Brand work for?

Bill Brand works for Novagard

What is Bill Brand's role at the current company?

Bill Brand's current role is Account Executive at Novagard.

What is Bill Brand's email address?

Bill Brand's email address is kb****@****net.net

What is Bill Brand's direct phone number?

Bill Brand's direct phone number is +133024*****

What schools did Bill Brand attend?

Bill Brand attended The Ohio State University - The Max M. Fisher College Of Business, Bedford Sr. High School.

What skills is Bill Brand known for?

Bill Brand has skills like Account Management, Salesforce.com, B2b, Enterprise Software, Sales, Selling, Solution Selling, Product Management, Saas, Sales Process, Business Development, Customer Service.

Who are Bill Brand's colleagues?

Bill Brand's colleagues are Chris Hinegardner, Shelby Wade, Annette Hochberg, Nathaniel Kee-Bey Jr., James Brown, Chandra Dike, Cordero Lipford.

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