• Tracked and traced a multitude of global air shipments and consolidated arrivals into an organized report• Issued delivery orders to carriers and arranged timely delivery• Arranged recovery of freight from airlines and cooperated with the traffic and warehouse teams to ensure a prompt pickup• Communicated with and ensured timely release of freight from air carriers

• Strategized with advertising managers to develop and implement marketing plans for American customers.• Translated Italian ads into English and modified ads to conform to contemporary trends and English expressions.• Tested company web applications and recommended changes to enhance user experience and increase customer satisfaction.• Created “buyer persona profiles” to help marketing managers understand the different needs and wants of the American target market.• Translated important departmental materials such as contracts and client documents from Italian into English.

• Responsible for inventory and billing • Demonstrated the ability to multi-task at a face pace• Resolved disputed charges • Fostered positive relationships with members and guests• Thrived working with third-party vendors to promote merchandise

• Managed day-to-day operations and maintained tenant relationships.• Routinely inspected property to identify problem areas and issue repairs to keep facilities operational and attractive to tenants.• Monitored behaviors for safety violations and took steps to implement rules and prevent further violations.• Patrolled pool to identify anyone in need of assistance and provide immediate care.• Addressed public inquiries, concerns, and complaints and took immediate action to resolve any issues.