Hospital São Francisco is a large network of private hospitals that sells health plans in the interior of São Paulo with more than 1.5 million lives and more than 10 thousand employees.• Providing business analysis, requirements gathering and support to systems using Oracle PL/SQL• Solving operational difficulties, software and bugs along with the team, collecting documentation for forwarding to the Development team, creating ITs (Work Instructions) to document the activities and problem solving of the most common requests for knowledge transfer.• Troubleshooting the integration ERP system support DATASUL• Executor of database scripts by PL/SQL, inserting data into the database, removing and checking selects in the database for troubleshooting and analysis.• Using the GITLAB - CI/CD and VISUALCODE tool for small changes and distribution of updates in the WEB portal

Capgemini is a multinational IT services and consulting company. It is a responsible and diverse organization of over 350,000 team members in more than 50 countries.• Support and maintenance of hospital WEB applications – Virtual Machines and servers via HYPER V and Putty tools according to demand together with the team through calls opened by the customer. • Installation, implementation and configuration of the GLPI Service Desk tool for the company's departments.• Providing business analysis, requirements gathering and support to hospital systems, acting in customer service through open calls via the C.A tool, solving operational difficulties, software and bugs.

• Administration and troubleshooting of Windows Server 2003, 2008 2012 R2 and Linux CentOS.• Administration of Active Directory Server 2008, performing the maintenance of the company's domain, creating and managing GPO group policies, control of users and hosts.• Supporting Zimbra and Microsoft Exchange 2010 E-mail servers• Maintenance of computers, providing technical support to users, with service to external units in loco, monitoring calls through the Service Desk.

• In charge of activating network points, installing printers, assembling and maintaining microcomputers and providing support to users for issues related to infrastructure and errors of applications installed on computers.• Installation of Windows and Linux operating systems.• Hardware Troubleshooting