William Chiu (He/Him) Email & Phone Number

California, United States

San Francisco, California, US

• Lead Data, IT, & Security teams to achieve its People objectives, including attracting, hiring and onboarding great talent, developing and retaining Gusties, and achieving our goals around representation and inclusion
• Influence business and talent initiatives that support our short and long-term business goals, including driving practices that enable high performance and operational excellence
• Engage in strategic workforce planning by assessing organizational capabilities; identify competency and talent gaps, ensure development of people resources; and introduce succession planning
• Identify and translate current and future business needs into a comprehensive People/Talent Plan

San Francisco, California, US

• Manage all aspects of addressing employee concerns, workplace conflict resolution, and promoting a harmonious and inclusive work environment through investigations, developing disciplinary action plans, and mediating.
• Coach and support people managers (frontline to executive-level) in setting clear performance expectations, providing regular feedback, and addressing development needs to foster an environment of continuous improvement
• Maintain up-to-date knowledge of HR regulations and ensure managers' adherence to Gusto policies and legal requirements

San Francisco, California, US

• Drive engagement, elevate awareness, and create meaningful connection within the Asian Community at Gusto
• Deliver both remote-first and in-person programming and activations during key moments throughout the calendar year at Gusto to celebrate the Asian Pacific Islander Desi Community

San Francisco, California, US

• Empower up to 11 Recruiting Coordinators across Gusto's San Francisco and Denver offices as Gusto's first dedicated Manager of Recruiting Coordination, including two members of Gusto's inaugural People Rotation Program.
• Drive foundational work to rebuild Internal Mobility Program at Gusto, including eligibility criteria, guidelines, and roles & responsibilities of key People Team stakeholders

San Francisco, California, US

• Empower up to 10 Recruiting Coordinators across Gusto's San Francisco and Denver offices as Gusto's first dedicated Manager of Recruiting Coordination
• Build Recruiting Coordination Shared Services Model in Atlassian's Jira to team drive efficiency, equalize workload distribution, and improve data & insights
• Create Recruiting Coordination organizational career ladder, expectations by level, and growth pathways via Recruiting Mentorship Program

New York, NY, US

• Managed a team of three Recruiting Coordinators in multiple locations, supporting roles across Engineering, Data Science, Design, and Product Management
• Served as a strategic partner to the Head of Tech Recruiting to program manage and operationalize the Tech Recruiting roadmap
• Project managed cross-functional initiatives and owned change management for org-wide process improvements

San Francisco, CA, US

• Managed eight Recruiting Coordinators across Airbnb's San Francisco and Seattle offices, teams dedicated to providing magical candidate experiences, driving operational excellence, and scaling processes to up-level.
• Drove individual team strategy, set team priorities, and managed team roadmaps in order to achieve key business objectives
• Fostered partnerships with stakeholders across Recruiting and Engineering to meet hiring goals

San Francisco, CA, US

• Supported Technical Recruiters and Sourcers by scheduling Engineering Leadership and Executive interviews
• Managed essential components of the Engineering Interview Program including interviewer on-boarding/training, interviewer accountability, resources, and tools
• Collaborated with senior stakeholders across Recruiting and Engineering to project-manage and operationalize changes to up-level candidate experience, improve recruiting processes, and increase overall team efficiency

San Francisco, CA, US

• Supported Technical and G&A Recruiters and Sourcers by scheduling a combination of over 1,500 phone screens and on-site interviews in 2017, hosting up to 16 candidates on-site per week
• Led integration of new scheduling tool (GoodTime) into the coordination process and served as internal point of contact for management of tool
• Supported Operations-projects including conducting regular interviewer data audits and implementation of a bi-weekly RC Newsletter to connect a global team

New York City, NY, US

• Served as Executive Assistant to Executive Director of Talent Development by managing calendars, expenses, and ad-hoc projects
• Created and led new hire orientation tour of KNBC/KVEA studios, in addition to supporting Talent Development with multiple programs such as JUMP (Mid-Career), INVEST (Financial Acumen), and START (New Hire Orientation)
• Represented Out@NBCUniversal and live-Tweeted at the 27th annual GLAAD Media Awards
• Provided script coverage for Writers on the Verge and screened films for both the NBCUniversal Talent Infusion Programs Short Film Festival and for Justin Lin's short film contest, Interpretations
• Wrote content and curated images for the department’s quarterly Diversity Newsletter
• Served as representative for NBCUniversal Talent Infusion Programs to provide information and field questions at 2016 Outfest Filmmaker Reception

Tokyo, JP

• Managed team of 50+ full-time, part-time, and seasonal employees
• Created and coordinated weekly and daily work schedules for associates
• Supported management with multiple projects regarding floor planning, layouts, and staff development

New York, NY, US

• Created and managed NYU Sydney Instagram profile
• Helped launch and write content for NYU Sydney student blog, recorded expenses, and worked on a variety of projects
• Supported staff with administrative duties and tasks within academics, student services, and operations

New York, NY, US

• Conducted career information sessions and helped to promote career services to students
• Served as a resource for students regarding both local and international career guidance

New York, NY, US

• Created comprehensive monthly reports of student feedback and served as a liaison between students and administrative staff
• Supported staff with miscellaneous tasks and projects

• Crafted marketing campaign proposals for clients
• Drafted blog posts, website content, and press releases

New York, US

• Sorted, formatted, and created daily clip reports, in addition to creating press materials such as releases and alerts
• Worked on episodic shot lists, radio tour schedules, expense reports, and a variety of other projects
• Supported the public relations team at special events like the 2014 BET Awards by creating red carpet materials such as media and talent placards, working on photo tip sheets, helping with media check-ins, preparing.

New York, NY, US

• Composed Tweets, Instagram biographies, and uploaded Youtube videos for CBS Diversity
• Supported the Public Relations department when needed, including updating contact lists, compiling clips, and copy-editing
• Worked on the CBS Content Management System in order to update Primetime television shows and schedules

New York, NY, US

• Supported transition of 5,600 incoming students to NYU
• Staffed large-scale events with as many as 3,000 students such as New York University’s Presidential Welcome
• Worked in small groups to lead and observe university orientation events such as walking tours and information sessions

• Provided customers with friendly and efficient food service
• Worked in a team environment to ensure customer satisfaction
• Supported first-time business owner with experimental marketing campaigns and miscellaneous tasks

New York, NY, US

• Tested kitchen appliances and recorded performance of new appliances and technology
• Researched and wrote blog posts about innovative new products
• Supported other Research Institute departments when needed, including Engineering, by helping with product testing

US

• Crafted delectable sandwiches for a variety of guests
• Provided excellent customer experiences and service

Bachelor Of Science (Bs) | Cum Laude, Media, Culture, And Communication

High School Diploma