With my experience in luxury sales and service, I have improved the customer experience both in person and online, improving our Google Review average from 4.0 to 4.5 in less than a year. Our team at Apple has transformed our digital footprint too, elevating social media engagement by 400% year over year and growing our community to encompass hundreds of new followers. My role as Social Media Manager extends beyond promoting our brand; it's about creating a seamless customer experience that starts online and flourishes on the sales floor.Outside of work, I am an avid reader and writer - spending my off days with "the girl squad": My wife, dog and cat in our lovely little apartment. I enjoy lifting heavy things, too: from barbells to stones to the occasional small car.