William French Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas, United States

CUSTOMER SERVICE EXCELLENCE: Excel in providing high-quality customer service in H-E-B's Texas Backyard department. Engage with customers to assist with product selection, advice,and solutions tailored to their outdoor and gardening needs, enhancing customer satisfactionand loyalty. PRODUCT KNOWLEDGE AND SALES SUPPORT: Developed product knowledgein areas such as gardening, grilling, and outdoor decor to effectively answer customer queriesand support sales objectives. INVENTORY MANAGEMENT AND MERCHANDISING: Assistedwith inventory, ensuring stock levels were accurate and updated. Ensured product displays wereorganized and appealing. Setting up promotional displays, and ensuring products wereeffectively showcased to maximize visibility and sales. KODI AND GRILLS: Conduct regularchecks on our KODI and grill section to ensure availability and visibility. Assemble various grillsand outdoor furniture for in-store displays. CASH REGISTER OPERATION: Utilize POS systemto accurately handle transactions, processing of payments, and to provide prompt andcourteous service.

San Antonio, Texas, United States

CUSTOMER SERVICE EXCELLENCE: Expertly handle and process online customer ordersusing digital tools, ensuring precision, timely retrieval, and delivery of products directly tocustomers' vehicles. DIGITAL ORDER MANAGEMENT: Utilize H-E-B’s eStore systems toaccurately review and fulfill customer orders, adapting to changes and updates in real time.PRODUCT HANDLING AND PACKAGING: Carefully handle, package, and load groceries andmerchandise, effectively minimizing shrinkage and ensuring product quality. SAFETY ANDSANITATION ADHERENCE: Maintain high standards of cleanliness and organization within theeStore, including trash management, cart organization, and stocking of bag areas, whileadhering to company safety and sanitation protocols. PROACTIVE COMMUNICATION: Engagewith customers to communicate order changes or adjustments, enhancing the overall shoppingexperience through effective verbal and written communication. TEAMWORK ANDCOLLABORATION: Collaborate with team members to ensure efficiency in eStore operations,contributing to H-E-B’s reputation as a leading omnichannel retailing company.

San Antonio, Texas, United States

Master Of Business Administration - Mba, Data Analytics

Bachelor Of Business Administration - Bba, Marketing, Magna Cum Laude | Cgpa: 3.8