William Walls Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Managed operations and served as a culinary director of a restaurant group consisting of three separate business units. Led redesigning efforts and oversaw successful reopening of two restaurants leading to an increase in sales by 28% year over year on average. Established and managed business operations goals leading to increases in profitability in all business unites. Oversaw fiscal and accounting practices and implemented operational improvements, such as POS conversion, leading to a 22% growth within 24 months. Maintained food safety standards and ensured compliance. Oversaw 100+ employees maintaining annual employee retention rate of 69%, more than doubling local average of 31%. Created partnerships with organizations and maintained client relationships aimed to establish and grow private events department.

Washington Dc-Baltimore Area

Managed all aspects of business operations while providing supervision and training for staff of 30+.Developed and analyzed P&L to identify and mitigate issues, designed and implemented food cost controls, created business forecast estimates. Implemented and maintained inventory control practices to measure financial impact. Developed internal policies, procedures, and created new guidelines for employee conduct aimed to maintain high levels of performance and ensure customer satisfaction. Maintained departmental regulatory compliance and adherence to industry standards, and analyzed financial and legal documentation to resolve issues and disputes.

Washington Dc-Baltimore Area

Spearheaded opening of 20+ restaurants across Unites States. Trained management and wait staff in accordance with corporate standards, established policies and procedures and ensured adherence to corporate guidelines prior to handing off the management to a local staff.