Will Smith Email & Phone Number

Birmingham, Alabama, United States

Cambridge, Massachusetts, United States

Growing insurance carrier integrations and strategic partnerships. Integrating Compare.com tech stack (acq. March 2023) into Insurify platform. Managing inbound and outbound data processing/reporting implemented in Python/Airflow. Advancing product backend instrumentation with Snowplow to feed downstream analytics.

Cambridge, Massachusetts, United States

• Strategized, planned, & architected site structure to support Organic Search growth
• Evaluated, selected, and shipped a headless CMS to support growth pages built with Gatsby
• Shipped internal tools to publish component-rich Gatsby webpages from Google docs during transition from Wordpress to headless

Encampment, Wyoming, United States

Remote

• Built informative Sisense data dashboard to assist customer onboarding and provide visibility to Board of Directors
• Outlined product enhancement plan to configure the Case Status platform to manage this onboarding process
• Presented new onboarding dashboard and product enhancement plan to company leadership and customer success team

Charlotte, North Carolina, United States

• Designed, developed, and shipped new features for the Mulligans golf e-commerce app using Bubble.io low-code platform
• Drastically improved search speed and refined user interface by implementing custom Algolia InstantSearch client in low-code environment
• Enhanced marketplace transaction workflows, leveraging SendGrid transactional emails to engage buyers and sellers

Birmingham, Alabama, United States

• Studied electric vehicle market trends, collaborated with agile SaaS product team to inform future strategic project
• Analyzed customer data, feedback, and metrics to identify pain points and product improvement opportunities
• Organized and presented insights from research and customer discovery to stakeholders and company leadership

Davidson, NC

• Worked and communicated effectively with coworkers to deliver excellent service, drinks, and food to customers
• Collaborated to prepare the café for expected demand and improve craft of making coffee drinks.
• During high-volume rushes, facilitated and managed necessary tasks to optimize customer experience and team morale

Birmingham, Alabama, United States

• Conducted market research to provide backgrounds and analysis of 6 of the client’s peers in high-end supercar builds
• Created financial baseline visualizations to identify improvement opportunities in cost structure
• Developed competitive matrix of 3PL (third-party logistics) providers subject to client's needs
• Reviewed and summarized outstanding lease agreements for manufacturing and storage facilities

San Francisco, California

• Rapidly advanced my programming skills through intensive, project-based development in JavaScript
• Applied new skills to create elegant and functional web sites
• Collaborated in group settings on weekly "stretch" projects and presented results and learning outcomes
• Observed and connected with professionals and startups through office visits and networking opportunities

Montreat, North Carolina

• Worked with team of rangers to maintain and improve trails in the 4,000 acre property
• Provided quality hike guiding service twice a week to the public
• Planned and facilitated 3-day backpacking/camping trips with youth clubs ranging in age from 5th grade to high school

Davidson, NC

• Transformed an antiquated budgeting process by creating a Google cloud-based accounting system to manage the $100,000+ organizational budget, tabulating all expenses and strategically allocating funds for program.
• Through effective grant-writing, I secured our highest-ever budget for FY20, a 17% increase from FY19, by emphasizing my improvements to Davidson's activity funding council

Birmingham, Alabama Area

• Trained as a Unit Manager, ensuring outstanding service to customers and efficient operation of the restaurant unit
• Shadowed heads of People, Real Estate, Sales, Controlling, and Operations at the Support Team headquarters in Atlanta
• Learned from Co-Founder, Joe Rogers, Jr., the priority of people over profits when building a successful service operation
• Conducted inventory and shift preparation, recording critical details of food cost and discipline of procedures

Birmingham, Alabama Area

• Observed and analyzed processes in Royal Cup’s direct shipping warehouse to target actions for improved cost efficiency
• Tabulated case quantities, prices, and sales frequency of 264 products shipped in less-than-case quantities (“eaches”)
• Picked orders manually in the warehouse to gain insight into both general and specific operations needs
• Recommended specific updates to Royal Cup’s selection of products available as “eaches” to home and business customers

• Learned and practiced skills in specialty coffee roasting and product development
• Roasted 20+ different coffees, optimizing by quantitative and qualitative standards
• Developed my own blend according to taste and body profiles

Ba, Economics, Minor In Applied Mathematics, Magna Cum Laude

Activities and Societies: Phi Beta Kappa, Omicron Delta Epsilon

Economía Y Estudios Generales

IFSA-Butler foreign exchange program.

Education record