William Griffith Email & Phone Number

Manhattan, New York, United States

Led a large digital transformation program that resulted in the client moving away from complex manual paper-based processes to a scalable cloud-based solution. Oversaw program for 2+ years and managed 40+ cross functional team members including client staff. Delivered the program on time and within budget using agile software development methodologies..

Los Angeles, California, United States

Worked with offshore and onshore technical teams; assisted architected technical solutions for complex problems and delivering them to technical and non-technical audiences; including hands-on project management planning, estimation, execution, issue and risk management, and resource management/allocation; and developing strategic roadmaps for.

Washington, District Of Columbia, United States

Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. Manage all aspects of project delivery and solution delivery. Including preparing client facing and internal deliverables such as project plan, issues/risk.

Manage Salesforce implementation activities for simultaneous projects across all phases, to include presales, initiation, planning, execution, monitoring, control, and closure. Manage the company’s largest and most profitable projects implementing NimbleAMS’s Salesforce app and other Salesforce technologies, including Communities, Service Cloud, Sales.

Arlington, Virginia

Oversee daily operations for a 40+-person Salesforce implementation Professional Services department using contemporary technology and creative problem-solving expertise to serve staff and over 100 clients.Managed Profit and Loss statement for Services department, reported directly to COO and CEO.Energized growth and maintain record 60k billed hours and.

Arlington, Virginia

Responsible for the oversight of Salesforce implementation teams managed by Delivery Managers. Held all service departments and employees accountable for carrying out the required processes and tasks.Drove shift in business strategy by introducing improvements to achieve growth in under-performing areas including product deliveries and team performance.Led.

Arlington, Virginia

Responsible for the oversight of a team of consultants and engineers and the delivery of Salesforce implementations to clients. Mentored team and supporting Project Managers to achieve objectives.Managed largest Salesforce implementation project with an annual average of $2 million in services.Made recommendations about schedules, prioritization, and.

Vienna, VA

Interfaced at an executive level with associations to manage implementation of flagship software product and provide continued oversight post execution. Consulted with client to identify key requirements, define technical scope, develop project plan, provide leadership to internal teams, and facilitate issue resolution. Led ten annual projects totaling $3.

Vienna, Virginia, United States

Provided prototype setups, functional design, documentation, and consulting leadership during the configuration, setup, design, and development phases of software implementations. Facilitated continued collaboration between technical leads, project management, and client personnel. Ensured business requirements were fulfilled within requisite timelines..

Washington, DC

Ensured projects aligned with technology to provide maximum return on investment.Oversaw departmental IT strategy in support of the overall business plan.Used data-driven tactics and strategy to manage $2.5 million in revenue.Directed projects towards desired technological strategies.Provided programmatic leadership including corporate intelligence.

Washington, DC

Responsible for addressing broad, complex enrollment and billing issues to meet key targets, ensure accuracy and execute timely processesIdentified, developed and conducted training services to meet performance targets Collaborated extensively with internal and external clients to facilitate satisfactory resolution of high profile and/or complex cases.

Washington, DC

Responsible for all daily store operations, such as overseeing visual merchandising, product inventory and preparation for holidays and other special events. Served as the point person for the corporate office, attended meetings with corporate representatives and provided them with daily status reports.Supervised managers and employees, processed payroll.

Master Of Business Administration - Mba, Business Administration, 3.93

Bachelor Of Science - Bs, Business / E-Business, 3.9

Associate In Applied Science, Telecommunications Systems Management, 4.0

Activities and Societies: Dean's List