Bill Morton Email & Phone Number

Toronto, Ontario, Canada

• In my current role, I direct the offshore development team divided into three teams; Services, Integration Plugins, and Applications. I also drive innovation in methods to perform migrations for lowering service.
• Renewed and expanded integration subscription offerings by 110% from $1.2M to $2.5M.
• Minimized issues and bugs by 75% through software delivery process improvement.
• Transformed team into revenue-generating business unit, which secured $1.5M.
• Upheld 95% renewal by modernizing legacy software solutions through creation of latest products with latest technology.

Toronto, Canada Area

• During this capacity, I governed all aspects of operations, including planning, forecasting, execution, and management of complex migration services engagements, while adhering to quality, schedule, and budgets.
• Played key role as a trusted partner to strategically position and uncover new opportunities for delivering services.
• Grew Professional Services backlog pipeline by 62%, from $4M to $6.4M.
• Boosted billable utilization by 10% (45% to 55%) in collaboration with operations on strict schedule to implement timecard milestones for effective reporting, adding/enforcing change orders for out-of-scope work, and.
• Established new department by defining new roles/responsibilities and setting career paths.

Toronto, Canada Area

• I spearheaded and mentored a team of six technical architects, while engaging with product management teams to ensure the provision of relevant feedback from the field. Moreover, I led and delivered customized software.
• Transitioned customers from EOL reseller's software to latest integration platform.
• Played a pivotal role as key technical resource for strategic sales accounts.
• Conducted technical sessions with existing and prospective customers to educate and guide on products, devise appropriate solutions, and capitalize on new opportunities.

Toronto, Canada Area

• In this role, I headed the installation and configuration of the BlueCat product suite, while transitioning customer DNS, DHCP and IPAM data/services from existing software to BlueCat with zero services disruptions. I.
• Served as trusted advisor to customers for development of effective solutions with maximum ROI.
• Formulated scripts to support data transformation, which facilitated customers' migrations.
• Rendered robust guidance in addressing customers DNS/DHCP services issues.

Needham, Massachusetts, United States

• During my stint here, I strategically plan and supervise implementation of Productanalytics for clients, including system analysis and design, customization, configuration, testing, and integration with third-party.
• Secured several software deals by customizing software to fulfill customers' expectations.
• Deployed solution for more than 2K employees at top-tier high-tech customer.
• Spearheaded and completed $4M software development project within time/budget by steering cross-functional team.
• Built reusable tools for migrating customers from one compliance tool to Productanalytics.