Bill Gaffney is a proven sales and operations manager with over 30 years in corporate America. He has been recruiting since 1990 with a focus in the call center and telecommunications industries. Bill has been doing career coaching since 2002.His search work has included sales and marketing executives, operations’ executives and sales and marketing professionals. With Amaxa Group, Bill is focused on searches within the telecommunications, BPO and software sectors as well as call center operations’ executives in Fortune 5000 companies.With Amaxa Group Bill also does an extensive amount of career coaching with mid- level managers up through executives. His focus is in career planning, career mapping and career transition. His clients choose Bill because of his pragmatic approach and abilities to get to and focus on the issues. Bill’s background includes 20+ years in the telecommunications’ industry where he was a top sales performer with NCR and MCI. Bill was involved with sales of many sophisticated applications to call centers, including hardware, software and networks. He also has assisted in the start up of two companies and a new division of a Fortune 500 firm. In addition Bill is a trainer within the recruiting industry and a frequent magazine contributor to the recruiting, career development and call center industries. His weekly column, Ask Amaxa, appears in a number of networking newsletters, industry newsletters and on Career Crossroads. Bill is a CPC, the recruiting industry’s top certification, and a member of the International Coach Federation and International Association of Coaches.For clients, candidates, etc I always recommend joining and participation in professional organizations such as FENG (Financial Executive Networking Group), MENG (Marketing Executive Networking Group), TENG (Technology Executive Networking Group), PMP (Project Management) and Gray Hair Management.Specialties: Executive Recruiting, Career Coaching, Career Planning, Job Transition, Executive Coaching, Outsourcing, Call Center, CRM, Customer Relationship Management, CTI, Software Sales, Product Management, Product Marketing, Telecommunications,