William Giffen Email & Phone Number

Mansfield, Ma, Us

Since 1968 USC Consulting Group has been partnering with businesses around the globe to help them reach their highest potential by driving operating excellence throughout the entire supply chain while improving financial performance.USC’s seasoned consultants identify inefficiencies and areas for improvement then work side-by-side with your team to implement the changes, streamline your operations, and ensure sustainability.

•Engaged in a comprehensive shadowing program with client floor supervisor to gain insights into daily operational tasks and establish standardized work protocols.•Collaborated directly with client floor personnel to pinpoint operational inefficiencies and deliver insightful presentations to senior leadership highlighting areas for improvement.

North Andover, Massachusetts, United States

•Conducted in-depth discovery interviews with Subject Matter Experts to gain a comprehensive understanding of their existing roles and responsibilities in preparation for the companywide ERP system transition•Produced swim lane process maps to visually outline current business processes, facilitating a smoother transition process•Conducted on-site assessments of current distribution center operations, pinpointing areas where standardization was required

Foxborough, Massachusetts, United States

•Created customer facing material such as PowerPoint presentations and excel spreadsheets•Acted as project manager for 5-6 clients at a time. Ensured that client meetings were set up and that each project was progressing as it should be by holding coworkers accountable for the work they’re responsible for•Engaged in process improvement methods by establishing templates for deliverable content to expedite the process from the client introduction meeting to the presentation date

Mansfield, Massachusetts, United States

• Completed food deliveries in a timely manner and ensured customers received a positive, memorable experience• Utilized GPS system and navigation app to identify and take the most efficient routes

Walpole, Massachusetts, United States

• Ran and analyzed water tests on customers pool/spa water • Sold specific products to customers based on the lab results and recommended other products that would improve the water quality of their pool/spa

Mansfield, Massachusetts, United States

• Head Baseball Coach of 15-20 elementary school kids of various talent levels• Instructed the kids how to play, improve, and enjoy the game of baseball through drills, games, and baseball situations

Mansfield, Massachusetts, United States

• Delivered prepared food items to the customer• Provided hospitality and customer service by responding to guest’s needs and executed sales in person and over the phone

Foxborough (Foxboro), Massachusetts, United States

• Acted as referee for youth basketball games and helped teach the game to the kids by explaining the rules and offering up advice on how to improve their skills • Kept score of basketball game and managed coach/player behavior

Foxborough (Foxboro), Massachusetts, United States

• Represented company at locations other than the main location during basketball tournaments• Sold tickets and concessions, maintained enjoyable fan experience, and engaged in problem solving

Bachelors, Supply Chain Management/Business Analytics, Graduated Magna Cum Laude - Gpa 3.78

Activities and Societies: Whitman School of Management: Peer Mentor and Senior Insight Panel Speaker Delta Upsilon: Athletic Director.

High School Diploma

Activities and Societies: Environmental Club Challengers Sports Volunteer Baseball, Basketball, Golf Athletic Director Intern National.