Tongyuan Gu Email & Phone Number

Canberra, Act, Au

Melbourne, Victoria, Australia

As a solo assistant at one of Melbourne's busiest 7-Eleven stores, I thrived in a high-pressure environment, juggling diverse responsibilities and adapting to unpredictable situations. From welcoming customers and handling cash transactions to restocking shelves and resolving unexpected challenges, my days were a whirlwind of activity.Facing a diverse clientele, I honed my communication and conflict resolution skills, effectively navigating interactions with demanding, belligerent, or picky customers. My ability to maintain composure under pressure and find creative solutions to unforeseen situations demonstrates my resilience, adaptability, and problem-solving prowess.

South Yarra, Victoria, Australia

Shanghai, China

Independently responsible for the marketing of copper rods, aluminum rods, and cable industry chain, according to the company provided and independently developed enterprise customer resources to the industry in the medium and large companies to carry out conference invitations, advertising, company operation consulting, and other business marketing.

Shanghai, China

● Responsible for the overall process of the conference, clarifying the core customer profile and designing the sales strategy, in just 3 months, I successfully invited 130 industry-leading companies to the summit event, with a total attendance of 350+ people on the day and total revenue of 1.21 million RMB.● After the summit I was responsible for the return visits to the clients who participated in this meeting, and eventually chaired a review meeting within the company's project team, and successfully promoted a reform of the company's performance system for the marketing department (raising the importance of inviting supporting companies and increasing the reward system for this).● I helped the team members to design targeted sales strategies according to their clients' situations during the summit preparation process to enhance sales efficiency. I was also responsible for controlling the project progress and staff execution at the summit site, developing on-the-spot solutions to client-specific issues and ensuring the summit ran smoothly.

Kunming, Yunnan, China

Responsible for explaining the stock market to individual customers, explaining current stock market related policies and regulations to individual users on site, and highlighting the competitive advantages of Great Wall Securities in the process. At the same time, I helped nearly 100 customers to enroll stock or securities accounts on site.● Participated in internet marketing to attract individual clients to enroll accounts and trade through new media operations. Completed the acquisition of 21 new individual subscribers in a two-month period.