Performs monthly audits for payment processing, reconciliations, and accruals; balances invoices for wireline vendors with contract terms, rates, and transactional data Responsible for validation and contract configuration of 140 partners valued at over $87mil; provides financial analysis support to various internal/external teams Manages transactional data flow, resolves issues as required in the billing department; distributes oriented/analytical operational process improvements Designs and conducts end to end system audits ensuring accuracy of financial statements, operational metrics, legal and regulatory policy compliance, and revenue streaming Validates accurate code releases, pricing, current products, customer experience, and integrity of various billing flows

• Led project studies with a substantial breadth and depth of analysis in reference to major transportation and logistics initiatives.• Provides staff policy and consultation to 25K+ career field personnel• Professionally represented enterprise in meetings, conferences, and other training forums with members of Major Commands, HQ USAF, and other agencies in project/program planning, development, and execution• Air Force Focal point for $1.4B Material Handling Equipment (MHE) inventory; governed all support equipment policies• Oversaw $600M in Mechanized Material Handling Systems (MMHS); modernized & equipped 25+ departments• Identified CARES Act tax relief; coordinated travel system recoding and halted tariff collection; saved $24K in dues

• Financial Manager/Led 70+ Funds Custodians across Air Mobility Command and ensured units had up-to-date information on Funds Management Regulations; updated guidance to streamline procedures• Reviewed/Authored Passenger Movement/Fleet Operations Regulations, Air Transportation Regulation, Defense Transportation Regulation, and Foreign Clearance Guide• Identified Joint Movement issues, communicated with Commercial Carriers on transportation functions; implemented best practices to move passengers and baggage to their destination• Led Aerial Port of the Future Program; oversaw Synapse AFWERX project for Artificial Intelligence X-Ray enhancement equipment in Air Force Passenger Terminals• Project manager for process update to meet commercial company standards by implementing TSA training course for Air Force personnel at Federal Law Enforcement Training Center• Directed passenger airlift study; discovered illicit fleet service; removed comfort package requirements; cut $376K/year

• Section lead; instructed 150+ personnel on Passenger and Freight Operations for upgrade and proficiency training• Authored team checklist on vehicle and personnel dispatching procedures; managed 28 Material Handling Equipment and general purpose vehicles worth $21M• Project development manager; authored and implemented lesson plans for Freight distribution operations for 180 personnel• Recruited personnel to implement best practices on safe delivery of sensitive cargo • Developed checklist for lead load team managers to deliver/load freight to aircraft for distribution; identified and corrected certification requirements and qualified 87 members <2 months• Rectified vehicle operator shortage; increased qualified drivers from 3 to 24 <1 month; bolstered operations by 26%• Guided delivery of 1000 short tons of cargo through the global supply chain to various destinations• Designed Master Task List for Air Freight personnel; Work-center Supervisor• Emergency Operations Officer; facilitated manual operations of movement for possible catastrophe planning• Aerial Port Expeditor Program Manager for 20+ personnel

• Requested by regional inspection team lead to augment Inspector General’s audit team for a company’s biennial inspection; identified three high risk security issues, mitigating loss of high value and sensitive cargo• Certified Hazardous Material Preparer; Instructed 200+ personnel to prepare declarations of dangerous goods• Wing Pallet and Net Manager; identified best practices for safety, security, and replacement of 600 full sets• Cargo Distribution Manager; supervised 2.5K personnel to perform warehouse and distribution via air, ground, and vessel• Dual Wing Load Planner; Produced air/ground load plans for delivery of freight and passengers using ICODES/AALPS load systems• Executed incheck/off-load of 800 lbs cargo; transported assets within 20 min; surpassed 30 minute standard• Negotiated excess equipment distribution; dispersed 94 assets across 7 military bases; filled $21.3M shortage• Prepared and inspected 275+ short tons of cargo for movement on military airlift with zero discrepancies noted