•Electronic Medical Records (EMR’s) transition. Paper-to-digital medical charting.•On-Demand Health Care system implementation. Cloud system vs. Clinic-based server system.•Laboratory partner EMR integration and implementation •Staff development and training for upcoming ICD-10 coding in 2014.•Medical billing/coding course training•Oversees practice operations. Functions include EMR training, project management, and information technology management.•Leads, develops, and trains staff. Communicates objectives and strategies for implementation.•Establishes and develops vendor/supplier relationships and contracts. •Maintains business operations and budget for the medical practice.•Responsible for human resources and marketing through various media.

-Establish and maximize new and existing relationships at the banking center by promoting Bank of America products and services to small businesses, including healthcare entities.-Customer Relationship Management that developed relationships and discovered opportunities. -125% of sales goals by closing mortgage proposals, deposit products, and credit products.-Support and coach staff members to improve sales and customer experience according to Bank of America's core values.

-Business-to-Business Inside Sales.-Increased department revenue by $2.5 million dollars by acquiring new customer accounts and sales (Grant Thornton LLP).-Created, maintained, and upgraded client database for effective customer management. -Consulting for clients that resulted in cost-effective solutions for their companies and businesses.

-Developed e-commerce marketing campaigns in English and Spanish via travel websites such as Orbitz and Hotwire that increased revenue and brand awareness for large hotel corporations. -Provided sales support to customers by creating presentations, data analysis, and translations. -Traveled to Latin American countries for face-to-face customer meetings and to close sales proposals.