William J. Dalton Iii

William J. Dalton Iii Email and Phone Number

Optimistic Account Manager with a "people-centric" mentality excited for new and challenging opportunities. @ American Red Cross
washington, district of columbia, united states
William J. Dalton Iii's Location
Kansas City, Missouri, United States, United States
William J. Dalton Iii's Contact Details

William J. Dalton Iii work email

William J. Dalton Iii personal email

William J. Dalton Iii phone numbers

About William J. Dalton Iii

Motivated, personable, highly regarded for building strong relationships with customers and deploying software solutions to meet unique needs and requirements. Leverages IT knowledge to demonstrate software to potential customers and recommend the best processes for implementation. Utilizes exceptional communication skills to establish long-term relationships with clients and key project stakeholders. Customer-focused and able to develop training and onboarding materials for new clients. Analytical and detail-oriented, with a proven track record of evaluating business processes and procedures and recommending solutions that drive revenue and increase efficiency. Organized and able to manage multiple projects simultaneously. Thrives in fast-paced, collaborative, and deadline-driven environments.

William J. Dalton Iii's Current Company Details
American Red Cross

American Red Cross

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Optimistic Account Manager with a "people-centric" mentality excited for new and challenging opportunities.
washington, district of columbia, united states
Website:
redcross.org
Employees:
25629
William J. Dalton Iii Work Experience Details
  • American Red Cross
    Donor Recruitment Account Manager
    American Red Cross Apr 2024 - Present
    Kansas City, Missouri, United States
    • Inspire and motivate volunteer blood program leaders to implement blood donor recruitment and retention strategies.• Educate prospective donors to book new drives.• Manage accounts and territory, develop and execute plans, and achieve goals effectively and efficiently.• Book & confirm blood programs with sponsors or blood program leaders.• Ensure donor appointment schedules are filled.• Provide accurate record-keeping and support sponsor recognition.
  • Spotlight | Analyst Relations
    Client Partner
    Spotlight | Analyst Relations Mar 2022 - Feb 2023
    Kansas City Metropolitan Area
    • Employed a consultative approach to analyst interactions, long-term strategies, and go-forward engagement plans. • Built positive client relationships by managing day-to-day logistics, scheduling client-to-analyst interactions, conducting analyst research, and creating analyst dossiers.• Prepared and consulted C-Suite stakeholders for analyst briefings, demos, interactions, and webinars.• Facilitated and scheduled internal and external meetings for stakeholders, day-to-day contacts, and analyst representatives at Gartner, Forrester, IDC, and boutique analyst firms.• Presented quarterly strategic check-ins to C-Suite stakeholders, demonstrating measurable progress aligning with clients’ business objectives and KPIs.
  • Alight Analytics
    Client Experience Manager
    Alight Analytics Feb 2021 - Dec 2021
    Kansas City, Missouri, United States
    • Implemented and managed multiple highly customized data analytic solutions in a startup environment. • Oversaw book of business with revenue exceeding $600,000, including enterprise clients Adidas, AMC Theatres, Claire’s, Hill’s Pet Nutrition, NBA, Mattel, and Maui Jim.• Onboarded client stakeholders, ensuring a smooth transition; trained new clients on processes and systems.• Facilitated internal cross-departmental meetings to present project updates, timelines, and technical issues.• Identified growth opportunities and potential threats to successful product launches or adoption. • Served as a liaison between the company and client to ensure objectives and company vision alignment.
  • D.41 Event Space
    Operations Director/Co-Owner
    D.41 Event Space Jan 2017 - Jan 2021
    Overland Park, Kansas
    • Executed 150+ on-site events, guaranteeing client and guest needs exceeded expectations.• Elevated marketing to 2000+ contacts via advertising, email campaigns, networking, and social media.• Facilitated venue walkthroughs with prospective clients and grew relationships with existing customers.• Negotiated rental agreements and secured an 88% close rate.• Created, designed, and maintained the company website and brand.• Brokered relationship with the American Red Cross to host 50+ blood drives during 2020 to continue event space awareness during the COVID-19 shutdown.
  • Paycor
    Payroll Implementation Consultant
    Paycor Feb 2018 - Nov 2018
    Lenexa, Kansas
    • Coordinated client conversion from the former payroll system to Paycor’s HR CRM platform. • Established clear expectations and deliverables of implementation processes to meet conversion date targets.• Leveraged technical and payroll expertise to support sales partners and meet client expectations.• Trained new users on Paycor’s systems while troubleshooting hardware and software issues.• Educated prospects on benefits and policies while proposing add-on sales.• Analyzed client trends and issues and provided recommendations for solutions to optimize the conversion process.
  • Mobileup Software
    Account Manager
    Mobileup Software Mar 2016 - Oct 2017
    Overland Park, Kansas
    • Engaged with 90+ clients to determine individual mobile app needs in a startup environment.• Negotiated terms, closed customer renewal agreements, and sold add-on features to director-level stakeholders.• Created and delivered presentations, webinars, and step-by-step guides to current and prospective clients.• Onboarded and trained 50+ clients.• Implemented custom solutions, increasing adoption by 75% and boosted client retention and satisfaction to 90%.• Advocated for clients, provided crisis management, and generated new business opportunities.
  • Imodules Software, Inc.
    Senior Application Engineer
    Imodules Software, Inc. Jan 2015 - Mar 2016
    Overland Park, Kansas, United States
    • Resolved escalated client issues via product experience/knowledge and cross-team collaborative efforts.• Consulted clients on best practices and generated upsell opportunities.• Trained and onboarded new teammates.
  • Imodules Software, Inc.
    Application Engineer
    Imodules Software, Inc. Jan 2014 - Jan 2015
    Leawood, Kansas
    • Resolved complex technical issues in high-volume, high-pressure situations via consultative methods. • Identified, managed, and settled clients’ software issues through email and phone support.• Collaborated across internal teams to maximize client experience and utilization.• Recognized for exemplary service with Client Service STAR Awards in Q4 of 2014 and Q1 of 2015.

William J. Dalton Iii Skills

Customer Service Microsoft Office Time Management Sales Management Customer Satisfaction Marketing Interviews Payroll Powerpoint Microsoft Word Budgets Office Administration Networking Marketing Strategy Strategic Planning Microsoft Excel Netsuite Html Email Marketing Crm Salesforce.com Client Services Client Retention Programs

William J. Dalton Iii Education Details

Frequently Asked Questions about William J. Dalton Iii

What company does William J. Dalton Iii work for?

William J. Dalton Iii works for American Red Cross

What is William J. Dalton Iii's role at the current company?

William J. Dalton Iii's current role is Optimistic Account Manager with a "people-centric" mentality excited for new and challenging opportunities..

What is William J. Dalton Iii's email address?

William J. Dalton Iii's email address is wi****@****ail.com

What is William J. Dalton Iii's direct phone number?

William J. Dalton Iii's direct phone number is (913) 232*****

What schools did William J. Dalton Iii attend?

William J. Dalton Iii attended University Of Kansas, Johnson County Community College.

What skills is William J. Dalton Iii known for?

William J. Dalton Iii has skills like Customer Service, Microsoft Office, Time Management, Sales, Management, Customer Satisfaction, Marketing, Interviews, Payroll, Powerpoint, Microsoft Word, Budgets.

Who are William J. Dalton Iii's colleagues?

William J. Dalton Iii's colleagues are Carol Rittenhouse, Maria Marmol, Mba, Cindy Fidanza, Meghan Alminde, R Morris, Albrecht Daniel, Gravert Amber.

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