William Hill Email & Phone Number

Edmonton, Alberta, Canada

As part of the Navigatr Group, Kensington Tours specializes in designing luxurious, personalized journeys tailored to each client’s unique preferences—no two trips are ever the same.By collaborating with the world’s top luxury brands and leveraging a trusted network of vetted private guides and transportation services across 100+ countries, we create fully.

Edmonton

Part of the Navigatr Group, Travel Edge is the largest luxury-focused travel agency in North America, offering unparalleled expertise in crafting personalized travel experiences across a wide range of destinations and vendors.As a Personal Travel Designer with Travel Edge, I leveraged my extensive travel knowledge to guide clients through the full sales.

Edmonton, Alberta, Canada

Responsible for end to end process of business management.. Setting policies and processes, Oversee day-to-day operations (Systems and Workflow). Ensure employees work productively and develop professionally. Provide active solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors). Evaluate and report on operations and.

Sherwood Park, Alberta, Canada

After obtaining my General Level 1 Certificate, I trained to handle Personal Auto and multi line payment processing. Contacts were channeled through phone and in person. Sold and serviced personal auto policies, I was responsible for sharing general office administration tasks such as daily cash outs and opening/closing duties.

Work From Home

Edmonton, Alberta, Canada

As a Travel Counsellor 3 with AMA Travel, I am responsible for the end to end travel experience on the client and agency ends of the process. I deal with all destinations world-wide.I specialize in Ocean & River Cruising, Sun Destinations such the Caribbean and Cuba, and also have experience in Land Tours, both prepackaged and Fully Independent Travel.

Edmonton, Canada Area

• As an Accredited Travel Agent, I'm responsible for the end to end process of travel bookings including Airfare, Hotels, Cruises, Rail, Excursions, Tours, Car Rentals and pre-made vacation packages (Sunwing, Transat.
• Obtained 180% of sales target in March 2018.

Edmonton, Canada Area

• Responsible for maintaining and growing business relationships with a large existing base of clients through multiple channels including: Office and work-site visits, phone calls, emails and texts and social media..
• Managed a pipeline of more than 600 existing clients while generating new business.
• Increased rental fleet utilization resulting in higher revenue generation.
• Increased industry awareness of CSL by creating a hard copy catalog of CSL’s rental fleet that was given to the existing client base as well as potential new clientele.
• Actively monitored and managed customer acquisition, retention and attrition.
• Continually kept up to date on competitor’s book pricing.

Edmonton, Canada Area

• Assisted the Regional Director in the day to day operations of the Edmonton office. Provided a high level of customer service to the highest value accounts via telephone and on-site visits. Was involved in customer.
• Successfully negotiated a substantial rate increase for a high value account; an additional 30%.
• Averted the cancellation of a premium account via several on-site visits to correct numerous previous customer service errors.
• Arranged special services to be completed instead of a refund of a large credit owed due to a billing issue.
• Laid off July 2014

Edmonton, Canada Area

• Contacted existing and prospective clients through a variety of input channels in a business-to-business sales environment. Promoted and sold Intuit product lines including QuickBooks and TurboTax. Mentored new agents.
• Earned a seat on the Intuit CEO Sales Club for FY13, earned by the top 10% sales performers worldwide.
• Achieved 326% to target sales in August 2013
• Met and exceeded sales goals on a regular basis attaining an average 120% of the set target over 24 months.
• Sold high profitability subscription based software products valued at $3000 - $12,000 per year.
• Was instrumental in the development, leadership and success of the QuickBooks Enterprise hybrid sales team. This team generated revenues of $1.5M in the first half of fiscal 2013.

Edmonton, Canada Area

• Resolved technical issues for customers including phone/cable/internet for both inbound and outbound calls. Handled escalated customer calls from Level 1 agents. Promoted and sold Shaw products and services. Coached.
• Contributed process improvements that were chosen for implementation.
• Received numerous customer commendations for providing an excellent customer service experience.
• Was a mentor for new agents joining the Shaw team.

Supervised staff of 8 to ensure proper event completion and success. Ensured passenger satisfaction via direct face-to-face conversations and evaluation cards, interacting with hundreds of passengers daily. Responsible for scheduling, administration and training within the entertainment department. Created various events for passengers and crew. Contract.