William Johnson Email & Phone Number

Portland, Or, Us

Portland, Oregon, United States

Greater Philadelphia Area

Malvern, Pennsylvania

Greater Philadelphia Area

• Expands wholesale sales for all products • Generates leads by face to face hunting and cold calling • Meets with chefs and business owners to present our products and offer solutions that add value. • Inputs daily activity and updates new customer information into CRM software.• Follows the sale through from initial meeting to first payment collected.

Philadelphia, Pennsylvania

• Set appointments with business owners over the phone, face – to face, and via referral partnerships • Conducted dynamic sales presentations explaining Heartland’s value proposition to clients.• Upsold clients on Heartland’s gift marketing, payroll and other added value services. • Attended Training seminars regularly to stay current on new technology.

Philadelphia, Pa

• Set appointments and product tastings with potential customers in a large assigned territory including Lehigh Valley, Harrisburg, Reading and Southern New Jersey. • Increased customer base by 15% quickly and with minimal supervision. • Boosted daily sales by 30% within 6 months of hire.• Identified delivery route issues and resolved problems quickly and efficiently. • Updated and streamlined ordering processes which resulted in significant reduction of billing errors.• Reviewed and negotiated payment terms with customers.

King Of Prussia, Pa

Oversaw all bakery operations for 30,000sq ft facility consisting of approx. 90 employees. • Conducted weekly manager meetings with four separate departments.• Coached department heads in proper trouble shooting and problem-solving techniques specific to department.• Reduced cost of corrugated, paper and plastic purchasing by $2,000 weekly.• Implemented employee evaluations for all departments.• Negotiated special pricing for new fresh delivery accounts.• Designed and implemented systems to increase accuracy in packing.• Reviewed and submitted payroll for all departments.• Trained staff in proper selection and packaging procedures.• Communicated daily with customer service department on special orders.• Monitored bread production process to anticipate quality problems and/or shortages.• Compiled written daily reports: Bread quality, finishing times and shortages.• Created method for organizing freezer inventory making over produced items available for re-sale.• Conducted weekly meetings with all packaging and route delivery staff.• Implemented job shadowing exercises for all route drivers to cover schedule more effectively.• Initiated preventive maintenance checklists for fleet of 12 step vans and box trucks.• Scheduled all department employees over 7-day workweek

King Of Prussia, Pa

Participated in the conversion of a direct delivery bakery to one that partnered with US Foodservice throughout the East Coast. This resulted in increased gross sales at a consistent rate of 20%.• Initiated joint sales calls with territory managers to introduce the Le Bus product line to new customers • Developed cross marketing programs and incentive programs in tandem with product compatible vendors.• Regularly set up food shows and cuttings to show product line.• Introduced product line to new out-of-state distributor warehouses.

King Of Prussia, Pa

Supervised day-to-day operations of delivery and packaging teamstotaling 30 employees in two shifts. •Assured completion of fresh delivery packaging daily by individual customer request. •Trained staff in proper selection and packaging procedures.•Communicated daily with customer service department on special orders and last minute adjustments. •Monitored bread production process to anticipate quality problems and/or shortages. •Compiled written daily reports: Bread quality, shortages.•Created method for organizing freezer inventory making over produced items available for re-sale. •Reviewed and submitted payroll to HR department. •Conducted weekly meetings with all packaging and route delivery staff. •Implemented job shadowing exercises for all route drivers in order to cover schedule more effectively.•Initiated preventive maintenance checklists for fleet of 12 step vans and box trucks. •Established maintenance schedule for each vehicle.•Scheduled all department employees over 7-day Workweek.

King Of Prussia, Pa

Daily delivery of fresh baked artisan breads and pastries.•Serviced an account base of 25 to 40 daily stops including hotels, casinos, restaurants, supermarkets, country clubs and caterers. •Consistently met delivery schedules on time•Responded immediately to special requests and resolved problems directly and through appropriate channels. •Reported all maintenance and repair needs to distribution manager.•Collected and returned all customer payments to accounting department.