• Promoted from Data Analyst I to Data Analyst II in January 2018• Leveraged data analysis and business knowledge to help the company identify and solve business problems around topics such as client behavior (e.g., payment card, ATM, and banking center usage), product profitability, and market research• Performed ad hoc analyses and communicated actionable insights through compelling data storytelling• Consulted with multiple areas of bank operations to define business challenges and strategic objectives• Presented findings and recommendations to all levels of leadership, including C-level executives• Data visualization lead on Business Intelligence team• Utilized SQL, Microsoft Excel, Tableau, R, and Microsoft PowerPoint

• Promoted to the point of contact for the Office of Institutional Research & Effectiveness• Collaborated with other departments across campus to assist in data-driven decisions and support promotion and branding of the University• Provided analysis on metrics of enrollment• Utilized SQL and Microsoft Excel

• Developed reports for campus-wide distribution• Developed department processes for incoming reporting requests• Created and maintained office website