William Kitchen Email & Phone Number

Baton Rouge, Louisiana, United States

Created purchasing plans leveraging spend across categoriesDirected cross functional teamsPromoted operational excellence and winning culture across the enterprise Redesigned departments to maximize efficiency

Responsible for directing a team of 10 full time and 5 contract employees in all distribution center activities: receiving, warehousing, order fulfillment, return process, and shipping. Developing and improving analytical process for determining appropriate staffing levels, utilizing information from multiple data sources to identify inefficiencies, define.

• Directed a team of 10 direct and dedicated reports and 50 indirect reports managing 500+ highly complex export shipments per month. Accountable for the planning and execution of global supply chain programs which.
• Successfully maintained market share and protected the supply chain operations during the west coast labor shutdown at all major ports, achieving $22 million in sales continuation through proactive contingency planning
• Managed the global bid and tender process, including analysis, selection, and implementation of global forwarding and transportation providers, and trained teams across all divisions in best practice for bid.
• Spearheaded the development of programs and partnerships that drove over $2 million in cost savings annually PROJECT MANAGEMENT
• Served as a change agent guiding teams through a company reorganization and oversaw the integration of SAP, SAP APO, VPix AS400, and inventory reconciliation systems
• Managed documentation and processes to maintain Global Customs and Trade Compliance, earning the highest possible rating in CCTC audit and establishing the department as a benchmark for the company

• Managed all aspects of supply chain, commercial strategy, quality assurance, regulatory compliance, and global manufacturing operations for the Americas region. Traveled extensively to countries in North America, South.
• Gained experience in global commercial operations and consistently enabled over $1 million in additional annual sales revenue through agile processes and expert solutions to manage inventory control, forecasting, and.
• Developed and implemented supply chain projects which improved demand planning, reduced lead times, improved safety stock management, and drove customer service initiatives
• Supported commercial development teams by emphasizing a customer-focused approach to resolve supply and demand fluctuations throughout the supply chainPROJECT MANAGEMENT
• Designed and implemented a reporting tool to identify actual and potential backorders to provide focus and quick resolution on underperforming areas; due to success with this tool it was rolled out across the global.

• Analyzed air and ocean transportation operations and led initiatives to improve supply chain efficiencies. Managed and developed relationships with transportation providers and performed analysis to ensure optimal.
• Drove $1 million in annual cost avoidance by developing and implementing an enhanced seasonal freight routing method PROJECT MANAGEMENT
• Oversaw the electronic freight payment system, including EDI interfaces, rate audit, cash control flow, accounting interfaces, systems audit, and third-party freight payment systems
• Developed an improved analytical process for determining appropriate staffing levels, utilizing information from multiple data sources to identify inefficiencies, define areas for improvement, and establish benchmarks.
• Provided expertise in global bids and tenders and executed all applicable Free Trade Agreements (FTA)
• Participated in the new hire mentorship program and the customer connection program to improve employee retention engagement and increase customer satisfaction

• Coordinated the workflow of warehouse personnel. Scheduled the inbound and outbound trucks. Responsible for booking, picking, and processing the exports from the NOLA warehouse.
• Utilized the Warehouse Capacity Planning software tool to monitor inventory inflow and egress
• Observed, documented, then improved an existing spare parts replenishment business model
• Troubleshot issues with handheld scanners and fork truck terminals

IT Network security and configuration installed and trained site personnel on databases. Gathered user requirements to aid in the design of efficient networks. Planned and oversaw hardware and software installations.

Main point of contact for Abbott customers and Abbott’s vendor partners. Determined the replenishment plan for each assigned customer provided all necessary documentation and information to the customers for clearance of shipments. Worked with freight forwarders, carriers, NVOCCs to transport freight in the most efficient and cost-effective method.

Greater New Orleans Area

• Leader of the two largest export accounts. Provided expert guidance to a team of 10 direct reports in the execution of their job functions. Trained and mentored team members as well as evaluated their performance and.
• Coordinated the dispatch of over the road trucks and local drayage trucks; measured the performance and provided necessary feedback to improve operations
• Compiled statistics and conducted QBRs with partner accounts
• Conducted training on US Customs regulations (train the trainer)
• Streamlined internal operations and increased throughput