William Harper Email & Phone Number

Mckinney, Tx, Us

Plano, Texas, United States

Torq provides top talent from various industries, and we have positioned ourselves to tackle critical problems with exceptional results. Our unique model allows us to make our talent more accessible to clients, while also giving greater upward mobility and opportunity to all team members. With expertise in organizations of any size, and across four critical areas of function (Project Management, IT Product Management, Data and Analytics, and Marketing/Communication), Torq can provide the extra power required to take your organizational goals from ideas to successes.Developed Modern Reporting Solutions across product and enablement teams for a multinational automotive company while building out internal continued education platforms via certification research, article acquisition, and learning path design across all business verticals.- Built reports using Tableau, Power BI, and Microsoft Office for multiple stakeholders resulting in a substantial increase in analytic adoption. - Investigated time-sensitive problems around topics from user retention to product development and delivered actionable insights.- Standardized data validation across content through source centralization and drove adoption across marketing users.

Boston, Massachusetts, United States

Spoke to potential students around unique selling points for the school while addressing immediate objections and isolating primary pain points. Duties: - Exceeded call volume KPIs resulting in an average of 90 touch points daily and an average conversation rate of 4%.- Coordinated with Enrollment Advisors to develop personalized messaging campaigns for individual students leading to an increased focus on personal pain points and simplified messaging.

Led outbound sales efforts through A-B testing email copy, collaborating with senior leadership on educational material, and clarified investor communication through pitch comparison. Duties: - Maintained merchant and payment provider relationships for an average of 20 contacts weekly. - Educated contacts on the evolving payment space and the potential liabilities of restrictive payment infrastructure. - Assisted in the development of a payment provider recommendation system based on merchant characteristics and potential needs.

London, England, United Kingdom

Examined emerging trends in the payments space in order to develop a comprehensive view of the changing landscape to demystify the complexities around monetary flows for consumers.Duties:- Constructed market profiles for external and internal use for a few dozen businesses and payment providers resulting in a streamlined user experience.- Consolidated industry trends into accessible information for business decision-makers while developing direct lines of communication with senior leadership.

London, England, United Kingdom

Chaired the research and debate division of the London BCA Chapter during the 2020 session. Duties:- Facilitated student discussion through topic selection and survey collection. Compiling 50 to 100 responses to determine areas of interest. - Curated student experience by examining current events and their impacts on business spaces and releasing a centralized brief once a month and prior to large events.Key achievements:- Led 8 hybrid discussion events with an average of 30 attendees revolving around topics from international trade to corporate conflict mitigation.- Designed and curated student publishing for student commentary on current events while maintaining campus relations in regards to over 100 nationalities represented. - Updated Campus leadership through the Dean's office to secure funds and promote organizational visibility.

Texas, United States

As an on-going side project, I have volunteered and contracted as a speech and debate coach for high schools and a college team. Duties:- Provided constructive feedback on argumentation, communication style, and content- Evaluated in-depth research on a wide variety of subjects including but not limited to global politics, international trade, nuclear energy, and economic policy- Compiled and synthesized research into a practical format for argumentation. Key achievements:- Coached several students from Point Loma Nazarene University into late out-rounds at the International Parliamentary Debate Association national tournament. Including getting a student into semi-finals

Allen, Texas, United States

Led storefront sales and education efforts during multiple ramp-up periods while collaborating with leadership to develop outreach strategies for market entry.Duties:- Marketed mobile phones and associated products via consultative selling while prioritizing customer interactions.- Conducted new hire training on interpersonal communication and product lines for three trainees while maintaining personal sales goals.- Ensured compliance with corporate standards via policy review, ongoing education programs, and store maintenance resulting in zero compliance violations during my time there.Key achievements:- Advised leadership on outbound campaigns using local demographic information to inform approaches from flyer distribution to local business partnerships.- Exceeded sales goals for 3 consecutive months during low traffic ramp-up periods resulting in numerous positive customer reviews.- Collaborated with senior leadership to develop a regional marketing plan targeting key neighborhoods

Talco, Texas, United States

Participated in family-owned cattle ranching during my undergraduate studies. Primarily, this focused on maintaining feed supply lines and operation structures from fencing to animal housing.Duties: - Monitored 550 head of cattle during times of high volatility by ensuring regulatory compliance with animal safety standards. - Led reconstruction and maintenance projects around 100-year-old infrastructure including a barn dating back to the late 1800s. - Educated youth volunteers on safety standards and general cattle education including breeds, behavior patterns, and diet.

Master'S Degree, International Business

Activities and Societies: Director of Internal Operations for the Business and Current Affairs Think Tank, Member of the Project.

Bachelor'S Degree, Communication And Media Studies

Activities and Societies: Member of the Parliamentary Debate Team, Rhetoric Studies, Literary Criticism Independent Study