William Maslan, Mba Email & Phone Number

Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida Area

Jacksonville, Florida

• Manage both the internal and external operations of the Assessment and Certification Center.
• Supervise Assessment and Certification Center staff consisting of 5 to 7 employees.
• Develop and implement processes to increase the efficiency and effectiveness of the center.
• Create training programs for new employees.
• Implement policies that align with NCTA national guidelines and standards.
• Oversee the administration of over 7,000 unique exams per year. Each year we saw an increase in the amount of exams administered.

• Established procedures that allow the Assessment Center to operate efficiently and effectively.
• Conducted training sessions for employees on new test regulations or changes in current policies.
• Implemented numerous new exams for the Assessment Center. Trained staff members on how to conduct the exams properly.
• Coordinated large group testing programs that included over 40 different classes and multiple versions of the exam.
• April 2013 Employee of the Month for the South Campus.

• Administered a variety of college level and college entry examinations to current and prospective students.
• Exhibited high level customer service with a focus on students and their diverse needs.

• Trained in customer service techniques that are required for a five-diamond resort rated by the American Automobile Association.
• Processed sale orders and membership fees using the Jonas System software.

• Created and managed 3 promotional programs which allowed the University Athletic Association to have a stronger involvement throughout the local community.
• Assist the marketing department in the preparation and implementation of promotions and special events.
• Worked promotional events during a variety of Division 1-A college sporting events including basketball, baseball, softball, volleyball, swimming and soccer.
• Set up promotional booths prior to the start of sporting events; helped distribute promotional items to spectators at events.
• Distributed promotional materials through the community and to sponsors.

• Built brand activation for over 120 corporate sponsors of the Florida Panthers and the BankAtlantic Center.
• Generated individual annual report presentations highlighting the benefits of sponsorship for corporations at the end of the fiscal year.
• Developed corporate sales decks that were presented to potential new sponsors.
• Assisted in the development of a new sponsorship management program.

• Created PowerPoint presentation on the naming right opportunities for the newly approved on-campus football stadium.
• Processed individual and season ticket orders both in person and over the phone for upcoming university athletic events. Contacted past football season ticket holders in effort to get them to renew their tickets.
• Restructured the Hall of Fame inductee program. Created in-depth packets of information on over 30 nominated athletes for the Hall of Fame including details of their college and post-college careers.
• Developed brochures to mail out to former athletes inviting and informing them of the events held on Hall of Fame weekend.

Master Of Business Administration (M.B.A.), Finance, Overall Gpa: 3.8/4.0

Masters Of Science, Sport Management, Overall Gpa: 4.0/4.0.

Bachelor Of Science, Sport Management

Minor in Business Administration; Graduated Cum Laude with an Upper Division GPA of 3.8/4.0.