It Support Technician
CurrentMake highly technical decisions regarding the implementation of the application, related applications, and operating systems.Collaborate effectively with technical and business staff.Adapt to performing under frequent deadlines and/or in response to emergencies.Apply sound judgement and interpretation.Perform tasks independently with minimal supervision and review.Maintain confidentiality of information.Exercise judgment and make decisions in accordance with established departmental policies and procedures.Ability to evaluate release notes provided by application vendor and determine organizational impact.Ability to review current application configuration and determine how it can be modified to improve application usability.Ability to document procedures.Ability to write, review, and debug SQL and reports.Use project management skills to plan and manage projects through to completion.
