William Newhouse Email & Phone Number

Santa Clara, Ca, Us

Santa Clara, Ca, Us

- Manage a varied portfolio of more than 50 clients, ranging from Marquee Enterprise and US Public Sector, focusing on optimizing value realization from their ServiceNow investment and driving product adoption- Utilize robust communication skills to offer impactful prescriptive guidance, steering customers towards maximizing the value of their ServiceNow investment, ensuring optimal license utilization, and fostering strong relationships while effectively conveying best practices, product information, and technical insights- Collaborate closely with Sales, Consultants, Architects, and Engineers to address customer needs, proactively overcome challenges, and deliver exceptional service, resulting in increased impact product upsell, heightened customer satisfaction, and surpassing KPIs and Client Revenue goals

Waltham, Ma, Us

• Manage a book of business of Third-Party Administrators (TPAs) with over $9.9M in ARR with responsibilities including NPS closed loop process, Success Planning, customer health accountability, and coordinating with internal stakeholders for release planning, product feedback, and product implementations • Active product expert to assist customers in achieving maximum ROI through consultation, training, and analysis of product configurations while adhering to internal and industry risk & compliance rules, understanding & applying market, and industry dynamics. • Build client relationships, discuss delivery of services, improve their existing communications through ongoing proactive engagement, and governance• Onboarded, trained, and have worked remote during the entire tenure of role

La Crosse, Wi, Us

• Use existing connections and your networking skills to build and strengthen Kaplan partnerships with clubs and other organizations on campus.• Deliver presentations to inform students about the path to graduate school and how Kaplan can help them achieve their goals.• Leverage social media networks to get students engaged with the Kaplan brand and expertise.

Orlando, Fl, Us

• Create and distribute marketing material for career expos, job fairs, and professional events across social media platforms such as Facebook, Instagram, and Twitter• Aid in structuring special events in which over 2,000 attendees are provided professional services and career opportunities • Draft, compile, and complete data reports/event layouts of all professional events in the office for employer relations

Orlando, Fl, Us

• Responsible for leading groups of 50 or more visitors around campus and aid in any questions that they may have about the university• Provided vital information about the admissions process to potential attendees and students of the university• Facilitated various workshops for special visitors on campus such as guest admissions coordinators

• Analyze and create new ways to market game-day experiences as well as fan services via social media, promotional items, and tabling giveaways • Prepare, breakdown, and execute marketing plans for on-field events during home football games including, but not limited to working with ESPN “Red Hats” for commercial breaks and pyrotechnics for touchdowns • Assist with on-court half-time and timeout events along with distribution of promotional items during both male and female home basketball games

• Worked with athletes on injury prevention • Provided help with any tasks provided by head athletic trainer• Assisted in set up and breakdown of various equipment