Responsible for day to day operations of a 21,000 sq/ft grocery store. Conduct interviews and oversee the hiring process ensuring the complete and proper filing of new hire paperwork. Manage training of new hires and create schedules ensuring maximum coverage while adhering to payroll budget. Trouble shoot equipment issues such as cash registers and POS systems, refrigeration and kitchen equipment and make necessary calls to vendors for service.

I oversee daily operations for this $16 million natural foods retail store and restaurant, which includes recruitment, training, and supervision of more than 100 employees. In order to ensure efficiency, I monitor each department, including the restaurant, and ensure adherence to brand standards. I also manage merchandising, loss prevention, inventory control, and promotional campaigns. Customer service drives our business, so I direct service efforts and conduct performance evaluations of team members to ensure productivity and compliance with company policies. Finally, I maintain financial records, holding full P&L accountability. Achievements:Drove remerchandising plan and strategy for deli team, resulting in sales growth of 8%.Led turnaround of Huntington Beach location through effective merchandising strategy, staff training, and new technology integration. Improved cashier accuracy and inventory control results by analyzing sales data and introducing new policies to eliminate register errors. Spearheaded renovation and redesign of grocery and refrigeration departments, increasing sales by 6%. Promoted to role after serving as Refrigeration Department and Front-End Manager.

Responsible for the overall management of Food Service shrink. Conduct store audits to identify problems or procedural deficiencies. Implement or monitor processes to reduce property or financial losses. Oversee compliance with standard operating procedures. Investigate known or suspected theft. Conduct inventory analysis to determine optimal stock levels. Visit retail locations to evaluate sales performance and customer satisfaction level.